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UCF MAN 3025 Exam 1 (Ch.1-4) Review Exam Questions and Solutions
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UCF MAN 3025 Exam 1 (Ch.1-4) Review Exam Questions and Solutions
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UCF MAN 3025 Exam 1 (Ch.1-4) ReviewExam Questions and Solutions
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- _____ is a measure of the appropriateness of the goals that managers have
selected for the organization to pursue. - -Effectiveness
- If a manager chooses the right goals to pursue, but does a poor job of
using resources to achieve these goals, it results in: - -low efficiency but
high effectiveness.
- If a manager chooses inappropriate goals, but makes good use of
resources to pursue these goals, it results in: - -high efficiency but low
effectiveness.
- Which of the following is a responsibility of a first-line manager? - -Daily
supervision of nonmanagerial employees
- Which of the following statements defines efficiency? - -It is a measure of
how productively resources are used to achieve a goal.
- Articulating a clear vision and energizing and enabling organizational
members so they understand the part they play in achieving organizational
goals; one of the four principal tasks of management. - -Leading
- Evaluating how well an organization is achieving its goals and taking action
to maintain or improve performance; one of the four principal tasks of
management. - -Controlling
- Establish task and authority relationships that allow people to work
together to achieve organization goals. - -Organizing
- Choose appropriate organizational goals and courses of actions to best
achieve those goals. - -Planning
- What are the four tasks of management? - -Planning, Organizing, Leading,
Controlling
- The ability of one organization to outperform other organizations because
it produces desired goods or services more efficiently and effectively than
they do. - -Competitive advantage
, - Levels of Managers... - -First-line, Middle, Top, CEO
- The ability to analyze and diagnose a situation and to distinguish between
cause and effect. - -Conceptual Skills
- The ability to understand, alter, lead, and control the behavior of other
individuals and groups. - -Human Skills
- The job-specific knowledge and techniques required to perform an
organizational role. - -Technical Skills
- The creation of a new vision for a struggling company based on a new
approach to planning and organizing to make better use of a company's
resources and allow it to survive and prosper. - -Turnaround management
- The process by which a division of labor occurs as different workers
specialize in different tasks over time. - -Job Specialization
- The systematic study of relationships between people and tasks for the
purpose of redesigning the work process to increase efficiency. - -Scientific
management
- The study of how to create an organizational structure and control system
that leads to high efficiency and effectiveness. - -Administrative
management
- A formal system of organization and administration designed to ensure
efficiency and effectiveness. - -Bureaucracy
- The Theory of Bureaucracy founded by... - -Max Weber
- Specific sets of written instructions about how to perform a certain aspect
of a task. - -Standard Operating Procedures (SOPs)
- Unwritten, informal codes of conduct that prescribe how people should act
in particular situations and are considered important by most members of a
group or organization. - -Norms
- Two major Administrative Management theorists... - -Weber and Fayol
- The study of how managers should behave to motivate employees and
encourage them to perform at high levels and be committed to the
achievement of organizational goals. - -Behavioral Management
- The finding that a manager's behavior or leadership approach can affect
workers' level of performance. - -Hawthorne effect
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