- Define Management - -(1) The pursuit of organizational goals efficiently
and effectively by (2) integrating the work of people through (3) planning,
organizing, leading, and controlling the organization's resources.
- Define Efficiency - -To use resources—people, money, raw materials, and
the like—wisely and cost-effectively.
- Define Effectiveness - -To achieve results, to make the right decisions and
to successfully carry them out so that they achieve the organization's goals
- What are the functions of a manager? - -Planning, organizing, leading, and
controlling
- What is planning? - -Setting goals and ways to meet them.
- What is organizing? - -Arranging tasks, people, and other resources to
accomplish work.
- What is leading? - -Motivating, directing, and influencing people to work
hard and achieve the companies goals.
- What is controlling? - -Monitoring performance, comparing it with goals,
and taking corrective actions as needed.
- What are the roles of a manager? - -Interpersonal, informational, and
decisional.
- What does an interpersonal role entail? - -Figurehead, liaison, and leader
activities.
- What does an informational role entail? - -Monitor, disseminator, and
spokesperson.
- What does a decisional role entail? - -Entrepreneur, disturbance handler,
resource allocator, and negotiator.
- What are the skills of a manager? - -Technical, conceptual, and human.
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