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UCF MAN 3025 Exam 3 Review (Ch.10-13)
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UCF MAN 3025 Exam 3 Review (Ch.10-13)
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UCF MAN 3025 Exam 3 Review(Ch.10-13)
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- Organizational Structure - -A formal system of task and reporting
relationships that coordinates and motivates organizational members so they
work together to achieve an organization's goals.
- Organizational Design - -The process by which managers make specific
organizing choices that result in a particular kind of organizational structure.
- What factors affect the *Organizational Structure*? - -Organizational
Environment, Technology, Human Resources, Strategy
- Job Design - -The process by which managers decide how to divide tasks
into specific jobs.
- Job Simplification - -The process of reducing the number of tasks that each
worker performs.
- Job Enlargement - -Increasing the number of different tasks in a given job
by changing the division of labor.
- Job Enrichment - -Increasing the degree of responsibility a worker has over
his or her job.
- Functional Structure - -An organizational structure composed of all the
departments that an organization requires to produce its goods or services.
- Divisional Structure - -An organizational structure composed of separate
business units within which are the functions that work together to produce a
specific product for a specific customer.
- Product Structure - -An organizational structure in which each product line
or business is handled by a self-contained division.
- Geographic Structure - -An organizational structure in which each region
of a country or area of the world is served by a self-contained division.
- Market Structure - -An organizational structure in which each kind of
customer is served by a self-contained division; also called customer
structure.
, - Matrix Structure - -An organizational structure that simultaneously groups
people and resources by function and by product.
- Product Team Structure - -An organizational structure in which employees
are permanently assigned to a cross-functional team and report only to the
product team manager or to one of his or her direct subordinates.
- Cross-Functional Team - -A group of managers brought together from
different departments to perform organizational tasks.
- Authority - -The power to hold people accountable for their actions and to
make decisions concerning the use of organizational resources.
- Hierarchy of Authority - -An organization's chain of command, specifying
the relative authority of each manager.
- Span of Control - -The number of subordinates who report directly to a
manager.
- Line Manager - -Someone in the direct line or chain of command who has
formal authority over people and resources at lower levels.
- Staff Manager - -Someone responsible for managing a specialist function,
such as finance or marketing.
- Decentralizing Authority - -Giving lower-level managers and
nonmanagerial employees the right to make important decisions about how
to use organizational resources.
- Integrating Mechanisms - -Organizing tools that managers can use to
increase communication and coordination among functions and divisions.
- Organizational Culture - -The shared set of beliefs, expectations, values,
and norms that influence how members of an organization relate to one
another and cooperate to achieve the organization's goals.
- What are the sources of an *Organization's Culture*? - -Characteristics of
organizational members, Employment Relationship, Organizational Structure,
Organizational Ethics
- Control Systems - -Formal target-setting, monitoring, evaluation, and
feedback systems that provide managers with information about how well
the organization's strategy and structure are working.
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