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FBLA Intro to Business Procedures Exam|36 Answered Questions
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FBLA Intro to Business ProceduresExam|36 Answered Questions
vision - -A ______ captures an organization's purpose and values, and
controls the destiny of an organization.
- strategic plan - -A _________ _____ is a road map for the accomplishment of
the vision.
- core processes - -_____ ____________ are the primary business processes for
an organization. They are the key business drivers that
support the strategic direction and drive the direction of lower-level
processes, policies, and procedures.
- policies and procedures - -_________ ____ __________ are a set of documents
that establishes guidelines toward accepted business strategies and
objectives; and provide instructions necessary to carry out a policy
statement. These policies and procedures support the core processes, and
provide a framework for planning, action, and decision-making for
management and
employees.
- mission statement - -A written statement of purpose, crafted to inspire
employees to commit to the organization's
vision. Serves as a vehicle to coordinate actions and efforts.
- glossary - -List of important words and phrases in the mission statement;
this prevents different interpretations of the mission.
- guiding principles - -Crucial values that direct employees' relationships
with customers and one another.
- policy - -predetermined course of action, established as a guide to
accepted business strategies and objectives.
- procedure - -is a method by which a policy can be accomplished; the
procedure provides the instructions necessary to carry out a policy
statement.
- cover and title page - -A physical company manual should have a title on
the outside of the binder and a title sheet inside the manual. The title sheet
could also include introductory information and approvals.
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