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FBLA Intro to Business Procedures|36 Exam Questions with Accurate solutions
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FBLA Intro to Business Procedures|36 Exam Questions with Accurate solutions
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FBLA Intro to Business Procedures|36Exam Questions with Accurate solutions
A ______ captures an organization's purpose and values, and controls the
destiny of an organization. - -vision
- A _________ _____ is a road map for the accomplishment of the vision. - -
strategic plan
- _____ ____________ are the primary business processes for an organization.
They are the key business drivers that
support the strategic direction and drive the direction of lower-level
processes, policies, and procedures. - -core processes
- _________ ____ __________ are a set of documents that establishes guidelines
toward accepted business strategies and objectives; and provide instructions
necessary to carry out a policy statement. These policies and procedures
support the core processes, and provide a framework for planning, action,
and decision-making for management and
employees. - -policies and procedures
- A written statement of purpose, crafted to inspire employees to commit to
the organization's
vision. Serves as a vehicle to coordinate actions and efforts. - -mission
statement
- List of important words and phrases in the mission statement; this
prevents different interpretations of the mission. - -glossary
- Crucial values that direct employees' relationships with customers and one
another. - -guiding principles
- predetermined course of action, established as a guide to accepted
business strategies and objectives. - -policy
- is a method by which a policy can be accomplished; the procedure
provides the instructions necessary to carry out a policy statement. - -
procedure
- A physical company manual should have a title on the outside of the binder
and a title sheet inside the manual. The title sheet could also include
introductory information and approvals. - -cover and title page
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