1. Which of the following is a key component of therapeutic
communication in nursing?
- A. Giving advice
- B. Active listening
- C. Using medical jargon
- D. Interrupting the patient
, - ANS: B. Active listening
- Rationale: Active listening is essential for therapeutic
communication, allowing nurses to understand and respond to
patients' needs effectively.
2. What is the primary goal of patient-centered communication
in nursing?
- A. To establish nurse authority
- B. To improve patient outcomes
- C. To reduce nurse workload
- D. To expedite patient discharge
- ANS: B. To improve patient outcomes
- Rationale: Patient-centered communication focuses on
understanding and addressing patients' needs and preferences to
improve their outcomes.
3. Which communication technique involves repeating back
what the patient has said to ensure understanding?
- A. Clarification
- B. Reflection
- C. Summarization
- D. Paraphrasing
, - ANS: D. Paraphrasing
- Rationale: Paraphrasing involves restating the patient's
message in the nurse's own words to ensure understanding and
validate the patient's feelings.
4. What is the primary purpose of using open-ended questions in
nursing communication?
- A. To gather specific information
- B. To encourage detailed responses
- C. To limit patient responses
- D. To control the conversation
- ANS: B. To encourage detailed responses
- Rationale: Open-ended questions encourage patients to
provide more detailed and comprehensive responses, facilitating
better understanding and communication.
5. Which of the following is an example of nonverbal
communication in nursing?
- A. Speaking clearly
- B. Maintaining eye contact
- C. Using medical terminology
- D. Asking questions
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