THE DOCUMENT CONTAINS PORTFOLIO OF EVIDENCE
QUESTIONS AND ANSWERS WITH THE APPLICATION OF THE
CASE STUDY FOR ORG4801 2022 JAN/FEB EXAMINATION. THIS
DOCUMENT IS IDEAL FOR EXAMINATION PREPARATION.
1.1 Considering this, identify and critically discuss the external factors
(PESTL) triggering change at Tech SA. In your answer, incorporate relevant
theory and examples from the case study.
Introduction
Schein (1990) defined organisational culture as "the pattern of basic assumptions
that a group invents, discovers, or develops as it learns to cope with its problems of
external adaptation and internal integration," as cited by Hayes (2018). These give
rise to 'the way things are done around here' in terms of work practises and
interpersonal relationships. In other words, various factors such as the political
climate, economic factors, social factors, technological dynamism, and legal factors,
among others, have a negative or positive impact on culture. These five factors will
be critically discussed in relation to Tech SA's change trajectory in this essay.
Political factors
Schein (1990) defined organisational culture as "the pattern of basic assumptions
that a group invents, discovers, or develops as it learns to cope with its problems of
external adaptation and internal integration," as cited by Hayes (2018). These give
rise to 'the way things are done around here' in terms of work practises and
interpersonal relationships. In other words, various factors such as the political
climate, economic factors, social factors, technological dynamism, and legal factors,
among others, have a negative or positive impact on culture. These five factors will
be critically discussed in relation to Tech SA's change trajectory in this
essay.0717513144
Case application: The political turmoil was rising and ethics were being brought into
question with allegations of corruption and collusion between government and
providers.
Economic factors
Due to a variety of factors, Tech SA is experiencing a challenging economic
environment (Zhang, 2020). Economic factors are those that affect the overall
economy and are primarily financial in nature. Inflation, rising interest rates, and
other factors affect businesses in every country. Tech SA, like any other company, is
operating in a volatile environment in South Africa, which has a long-term negative
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