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MNGT 3460 exam 2 UPDATED Exam Questions and CORRECT Answers

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  • MNGT 3460
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  • MNGT 3460

MNGT 3460 exam 2 UPDATED Exam Questions and CORRECT Answers The psychological response to demands when there is something at stake for the individual, and where coping with these demands would tax or exceed the individual's capacity or resources - CORRECT ANSWER - Stress Demands that cause th...

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  • January 19, 2025
  • 24
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • MNGT 3460
  • MNGT 3460
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MNGT 3460 exam 2 UPDATED Exam
Questions and CORRECT Answers
The psychological response to demands when there is something at stake for the individual, and
where coping with these demands would tax or exceed the individual's capacity or resources -
CORRECT ANSWER - Stress



Demands that cause the stress response - CORRECT ANSWER - stressors



Negative consequences of the stress response - CORRECT ANSWER - strain


A theory that explains how stressful demands are perceived and appraised, as well as how people
respond to the perceptions and appraisals - CORRECT ANSWER - Transactional Theory
of Stress


Evaluation of whether a demand is stressful and, if it is, the implications of the stressor in terms
of personal goals and well-being - CORRECT ANSWER - Primary appraisal


When people determine how to cope with the various stressors they face - CORRECT
ANSWER - Secondary appraisal


The two types of stressors are:
1.

2. - CORRECT ANSWER - 1. Hindrance stressors
2. Challenge stressors


Stressors that tend to be appraised as thwarting progress toward growth and achievement;
obstacles - CORRECT ANSWER - Hindrance stressors

,Stressors that tend to be appraised as opportunities for growth and achievement - CORRECT
ANSWER - Challenge stressors


Types of Hindrance Stressors:
1.
2.
3.

4. - CORRECT ANSWER - 1. Role Conflict
2. Role ambiguity
3. Role Overload
4. Daily hassles


When an employee has too many demands to work effectively - CORRECT ANSWER -
Role Overload


When an individual has a lack of direction and information about what needs to be done -
CORRECT ANSWER - Role ambiguity


When others have conflicting expectations of what an individual needs to do - CORRECT
ANSWER - Role Conflict


Minor day-to-day demands that interfere with work accomplishment - CORRECT
ANSWER - Daily hassles


Types of challenge stressors:
1.
2.

3. - CORRECT ANSWER - 1. Time pressure
2. Work complexity

, 3. Work responsibility


The number and importance of the obligations that an employee has to others - CORRECT
ANSWER - Work responsibility


The sense that the amount of time allotted to do a job is not quite enough - CORRECT
ANSWER - Time pressure


The degree to which job requirements tax or exceed employee capabilities - CORRECT
ANSWER - Work complexity


Non-work Hindrance stressors:
1.
2.

3. - CORRECT ANSWER - 1. Work- family conflict
2. Negative life events
3. Financial uncertainty


A form of role conflict in which the demands of a work role hinder the fulfillment of the
demands in a family role (or vice versa) - CORRECT ANSWER - Work- family conflict


Uncertainties with regard to the potential for loss of livelihood, savings, or the ability to pay
expenses - CORRECT ANSWER - Financial uncertainty


Events such as a divorce or death of a family member that tend to be appraised as a hindrance -
CORRECT ANSWER - Negative life events


Non-Work Challenge Stressors:
1.
2.

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