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Summary Management Chapter 1
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A summary of management Chapter 1, 14th global edition Stephen P. Robbins, Mary Coulter (Pearson).
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Chapter 1: Managers and you in the workplaceL01.1
Definitions
Manager: Coordinate and oversee the work of other people so that organizational goals can
be accomplished.
Nonmanagerial employees: Work directly on a job or task and have no one reporting to
them.
Organization: A deliberate arrangement of people to accomplish some specific purpose.
Deliberate arrangement: different types of people.
Traditionally structured organizations
first-line (frontline) managers: Managers
at the lowest level of management who
Top managers
manage the work of nonmanagerial
Middle managers
employees.
First line managers
middle managers: Managers between the
lowest level and
Nonmanagerial top levels of the
employees
organization who manage the work of first-
line managers.
top managers: Managers at or near the upper levels of the organization structure
who are responsible for making organization-wide decisions and establishing the
goals and plans that affect the entire organization.
In other more loosely configured organizations, the managers may not be as readily
identifiable, although someone must fulfil that role.
Organizations have three characteristics:
Distinctive purpose: Expressed through goals the
organization hopes to accomplish.
Composed of people: It takes people to perform
the work.
Deliberate structure: Many of today’s
organizations are structured to be more open,
flexible, and responsive to changes.
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