Workplace Readiness Skills Exam
Questions and Answers 100% Pass
Bring _____ pencil to school.
A. you're
B. your
C. my
D. it - ✔✔your
A company has given each of its employees a 3 percent annual raise. Heather receives a
salary of $27,450. What is her annual?
A. $28,273.50
B. $823.50
C. $8,235.00
D. $82.35 - ✔✔$823.50
Disclaimer: Original Content, No Copyright Infringement, All Rights Reserved © 2025 1
,Jamal works as a technician in a manufacturing facility. His job involves working with
sheet metal. Due to budget a cost, his company does not supply the personal protective
equipment (PPE) needed to do his job. Jamal should:
A. Purchase the necessary PPE to set a good standard for others.
B. Tell his supervisor he will quit if the proper PPE is not supplied.
C. Use a different type of material to protect himself while doing the work.
D. Refuse to work without PPE and speak to his supervisor. - ✔✔Refuse to work
without the PPE and speak to his supervisor.
Which of the following is an example of a mission statement?
A. Big Brother/Big Sisters is campaigning for over one million dollar's in contributions
this year.
B. Big Brothers/Big Sisters remains a non-profit organization.
C. Big Brothers/Big Sisters has a great world outreach and is a peaceful organization.
D. Big Brothers/Big Sisters strives to make a positive difference in the lives of children
and youths. - ✔✔Big Brother/Big Sisters strives to make a positive difference in the
lives of children and youths.
Why is it beneficial for employers to resolve conflicts between employees?
A. It demonstrates authority and power over employees.
Disclaimer: Original Content, No Copyright Infringement, All Rights Reserved © 2025 2
,B. Better employee relations increase productivity and teamwork
C. Employees will like their employees more.
D. Employers have no right to involve themselves in employees' problems. - ✔✔Better
employee relations increase productivity and teamwork.
Noah is employed at an international company and needs to conduct a meeting with
the managers in other countries. The most cost-effective solution would be to:
A. conduct a web-based meeting for all managers.
B. set a date and time for all managers to meet at headquarters.
C. send a letter summarizing input from all managers.
D. create a blog where all personnel can see comments. - ✔✔conduct a web-based
meeting for all managers.
In a spreadsheet program, to re-order the "Quantity" column data from the largest
quantity to smallest in a spreadsheet table, you should use the ________ function.
A. tools function
B. convert table to text
C. sort
D. formula - ✔✔sort
Disclaimer: Original Content, No Copyright Infringement, All Rights Reserved © 2025 3
, An elderly woman with a cane is shopping at a busy grocery store and requests a
motorized cart. Morgan explains to her that there are none available. Ten minutes later,
as the elderly woman struggles to shop, a motorized cart becomes available. What
should Megan do in this situation?
A. Forget the motorized cart. Morgan should help the elderly woman shop without a
cart.
B. Locate the elderly woman and bring her the motorized cart.
C. Since the customer has already begun her shopping, allow her to finish on her own.
D. Page the elderly woman to return to the customer service desk to pick up a
motorized cart. - ✔✔Locate the elderly woman and bring her the motorized cart.
Jen is designing a brochure for her bicycle business. Which of the following is the BEST
way to present her information?
A. Use more graphics and fewer words.
B. Use small fonts with a brighter background.
C. Use more words with a simple background.
D. Use a balanced combination of words and graphics. - ✔✔Use a balanced
combination of words and graphics.
Disclaimer: Original Content, No Copyright Infringement, All Rights Reserved © 2025 4
Questions and Answers 100% Pass
Bring _____ pencil to school.
A. you're
B. your
C. my
D. it - ✔✔your
A company has given each of its employees a 3 percent annual raise. Heather receives a
salary of $27,450. What is her annual?
A. $28,273.50
B. $823.50
C. $8,235.00
D. $82.35 - ✔✔$823.50
Disclaimer: Original Content, No Copyright Infringement, All Rights Reserved © 2025 1
,Jamal works as a technician in a manufacturing facility. His job involves working with
sheet metal. Due to budget a cost, his company does not supply the personal protective
equipment (PPE) needed to do his job. Jamal should:
A. Purchase the necessary PPE to set a good standard for others.
B. Tell his supervisor he will quit if the proper PPE is not supplied.
C. Use a different type of material to protect himself while doing the work.
D. Refuse to work without PPE and speak to his supervisor. - ✔✔Refuse to work
without the PPE and speak to his supervisor.
Which of the following is an example of a mission statement?
A. Big Brother/Big Sisters is campaigning for over one million dollar's in contributions
this year.
B. Big Brothers/Big Sisters remains a non-profit organization.
C. Big Brothers/Big Sisters has a great world outreach and is a peaceful organization.
D. Big Brothers/Big Sisters strives to make a positive difference in the lives of children
and youths. - ✔✔Big Brother/Big Sisters strives to make a positive difference in the
lives of children and youths.
Why is it beneficial for employers to resolve conflicts between employees?
A. It demonstrates authority and power over employees.
Disclaimer: Original Content, No Copyright Infringement, All Rights Reserved © 2025 2
,B. Better employee relations increase productivity and teamwork
C. Employees will like their employees more.
D. Employers have no right to involve themselves in employees' problems. - ✔✔Better
employee relations increase productivity and teamwork.
Noah is employed at an international company and needs to conduct a meeting with
the managers in other countries. The most cost-effective solution would be to:
A. conduct a web-based meeting for all managers.
B. set a date and time for all managers to meet at headquarters.
C. send a letter summarizing input from all managers.
D. create a blog where all personnel can see comments. - ✔✔conduct a web-based
meeting for all managers.
In a spreadsheet program, to re-order the "Quantity" column data from the largest
quantity to smallest in a spreadsheet table, you should use the ________ function.
A. tools function
B. convert table to text
C. sort
D. formula - ✔✔sort
Disclaimer: Original Content, No Copyright Infringement, All Rights Reserved © 2025 3
, An elderly woman with a cane is shopping at a busy grocery store and requests a
motorized cart. Morgan explains to her that there are none available. Ten minutes later,
as the elderly woman struggles to shop, a motorized cart becomes available. What
should Megan do in this situation?
A. Forget the motorized cart. Morgan should help the elderly woman shop without a
cart.
B. Locate the elderly woman and bring her the motorized cart.
C. Since the customer has already begun her shopping, allow her to finish on her own.
D. Page the elderly woman to return to the customer service desk to pick up a
motorized cart. - ✔✔Locate the elderly woman and bring her the motorized cart.
Jen is designing a brochure for her bicycle business. Which of the following is the BEST
way to present her information?
A. Use more graphics and fewer words.
B. Use small fonts with a brighter background.
C. Use more words with a simple background.
D. Use a balanced combination of words and graphics. - ✔✔Use a balanced
combination of words and graphics.
Disclaimer: Original Content, No Copyright Infringement, All Rights Reserved © 2025 4
