Tentamenopdracht Kwaliteitszorg van de derdejaarsmodule van de Hogeschool NTI. Beoordeeld met een 9,8. Inclusief beoordelingsformulier (zie laatste pagina's). Gebruik dit verslag als voorbeeld of inspiratie. Exact overnemen = plagiaat.
Naam auteur: -
Studentnummer: -
Naam opleiding: HBO-bachelor
Voeding en Diëtetiek
Opleidingscode: 7555
Modulenaam: Kwaliteitszorg
Modulecode: 4693
Cohort: 0718
Datum: 25-05-2020
Plaats: -
E-mailadres: -
0
, Kwaliteitszorg
Tentamenopdracht
Dit verslag is geschreven in het kader van de module Kwaliteitszorg
van de HBO Bachelor Voeding en Diëtetiek van Hogeschool NTI.
Naam auteur: -
Studentnummer: -
Datum: 25-05-2020
Plaats: -
, Inhoudsopgave
Voorwoord .................................................................................................................................................................................. 3
Casus 1: Van keukenprinses naar Inmaakfabriek ...................................................................................................... 4
1. Hazard analyse............................................................................................................................................................ 4
2. Twee kwaliteitssystemen ....................................................................................................................................... 5
3. Opzet voor een kwaliteitsplan.............................................................................................................................. 6
Casus 2: Minder ondervoeding door meer kwaliteit ................................................................................................. 7
4. Organisatie- en procesanalyse ............................................................................................................................. 7
5. Kwaliteitscyclus.......................................................................................................................................................... 9
6. Opzet voor een kwaliteitsmeting ..................................................................................................................... 10
Casus 3: Lekker, maar ook veilig..................................................................................................................................... 11
7. Betekenis integrale kwaliteitszorg .................................................................................................................. 11
8. Opzet interne productaudit ................................................................................................................................ 12
9. Wet- en regelwetgeving m.b.t. allergenen .................................................................................................... 13
Literatuurlijst.......................................................................................................................................................................... 14
Bijlagen ...................................................................................................................................................................................... 15
Bijlage 1: SERVQUAL vragenlijst ................................................................................................................................ 15
Beoordelingsformulier........................................................................................................................................................ 17
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