HHA Home Health Care Study Guide Exam
Body language -Correct Answer-Nonverbal communication
Elements of good communication -Correct Answer-Make clear message
-Provide and seek confirmation
-be active participant
-be mindful of nonverbal messages
-importance of touch
eye contact
sender/receiver/message/confirmation
Who report to if change in condition of client -Correct Answer-Nurse
Terms of endearment -Correct Answer-Words/phrases used to address a person that speaker feels
affection ex.sweetie, honey, babe
Should we use terms of endearment? -Correct Answer-No. Some may find it demeaning, insulting and
belittling
If suspect abuse? -Correct Answer-Report concerns to supervisor
What should you report? -Correct Answer-Any changes or concerns
Changes in:
-mood
-mental awareness
-level of independence
-behavior
-vital signs
-urine/bowel movements
,-skin color/condition
-appetite
-sleep habits
-comfort level
How use senses to gather information? -Correct Answer-Objective observation
Ex.Blood pressure, pulse, skin is hot and dry
Legal document -Correct Answer-Formal accounting of care that can be used as evidence should legal
problem or dispute arise
Ex. Medical records
Living will
Advance Directives
Correction on legal document? -Correct Answer-Draw a single line through, correct and initial
Follow employers policy
Information on label -Correct Answer-Serving size, calories, nutrients supplied, ingredients
Safest way to transfer bed to wheelchair? -Correct Answer-Transfer belt and pivot transfer
Lifting heavy object -Correct Answer-decide which side of object to face for most balanced load, stand
close to object with feet apart, keep back straight, bend knees and grip, lift with legs, arms, shoulders
(not back/stomach), keep load close to your body and don't twist while holding; when putting object
down, keep back straight and lower object by bending knees
How prepare client for meal? -Correct Answer-assist to use bathroom and wash hands
-provide mouth care for better taste, clean dentures, ensure placement of dentures
-assist w/glasses, hearing aid
-create comfy, pleasurable environ, neat, clean, odor free, good lighting
, -comfy, upright position w/head up and hips at 90 degree angle, feet flat on floor, elbows or forearms on
table for support
-assist w/clothing protector, dont call it a bib
Why wash hands? -Correct Answer-Most important thing you can do to control spread of microbes
OSHA
Occupational Safety And Health Administration -Correct Answer-Government agency that insures a safe
work environment
What should you do in a fire? -Correct Answer-R. A. C. E
rescue, alarm, contain, extinguish
What if trapped in a fire situation? -Correct Answer-Remain calm and use good judgement, keep doors
closed,call 911,Open window signal help
How do some people act when they are ill -Correct Answer-Angry, upset and hostile
feel like burden
fear,frustration,fatigue,depressed
Why important to give client opportunities to talk -Correct Answer-Communication is one of 5 principles
of care
helps identify client needs
listening is key ability
ensures respect and reduce feelings of loneliness and sadness
What is dehydration? -Correct Answer-Not enough fluids
water loss greater than water intake
Symptoms dehydration? -Correct Answer-confusion
Body language -Correct Answer-Nonverbal communication
Elements of good communication -Correct Answer-Make clear message
-Provide and seek confirmation
-be active participant
-be mindful of nonverbal messages
-importance of touch
eye contact
sender/receiver/message/confirmation
Who report to if change in condition of client -Correct Answer-Nurse
Terms of endearment -Correct Answer-Words/phrases used to address a person that speaker feels
affection ex.sweetie, honey, babe
Should we use terms of endearment? -Correct Answer-No. Some may find it demeaning, insulting and
belittling
If suspect abuse? -Correct Answer-Report concerns to supervisor
What should you report? -Correct Answer-Any changes or concerns
Changes in:
-mood
-mental awareness
-level of independence
-behavior
-vital signs
-urine/bowel movements
,-skin color/condition
-appetite
-sleep habits
-comfort level
How use senses to gather information? -Correct Answer-Objective observation
Ex.Blood pressure, pulse, skin is hot and dry
Legal document -Correct Answer-Formal accounting of care that can be used as evidence should legal
problem or dispute arise
Ex. Medical records
Living will
Advance Directives
Correction on legal document? -Correct Answer-Draw a single line through, correct and initial
Follow employers policy
Information on label -Correct Answer-Serving size, calories, nutrients supplied, ingredients
Safest way to transfer bed to wheelchair? -Correct Answer-Transfer belt and pivot transfer
Lifting heavy object -Correct Answer-decide which side of object to face for most balanced load, stand
close to object with feet apart, keep back straight, bend knees and grip, lift with legs, arms, shoulders
(not back/stomach), keep load close to your body and don't twist while holding; when putting object
down, keep back straight and lower object by bending knees
How prepare client for meal? -Correct Answer-assist to use bathroom and wash hands
-provide mouth care for better taste, clean dentures, ensure placement of dentures
-assist w/glasses, hearing aid
-create comfy, pleasurable environ, neat, clean, odor free, good lighting
, -comfy, upright position w/head up and hips at 90 degree angle, feet flat on floor, elbows or forearms on
table for support
-assist w/clothing protector, dont call it a bib
Why wash hands? -Correct Answer-Most important thing you can do to control spread of microbes
OSHA
Occupational Safety And Health Administration -Correct Answer-Government agency that insures a safe
work environment
What should you do in a fire? -Correct Answer-R. A. C. E
rescue, alarm, contain, extinguish
What if trapped in a fire situation? -Correct Answer-Remain calm and use good judgement, keep doors
closed,call 911,Open window signal help
How do some people act when they are ill -Correct Answer-Angry, upset and hostile
feel like burden
fear,frustration,fatigue,depressed
Why important to give client opportunities to talk -Correct Answer-Communication is one of 5 principles
of care
helps identify client needs
listening is key ability
ensures respect and reduce feelings of loneliness and sadness
What is dehydration? -Correct Answer-Not enough fluids
water loss greater than water intake
Symptoms dehydration? -Correct Answer-confusion
