100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
Summary Chapter 10 - Power and Influence in the Workplace $3.23
Add to cart
Quickly navigate to
Preview
  2.  
  3. Universiteit Van Amsterdam (UvA)
  4.  
  5. Arbeids- & Organisatiepsychologie

Summary

Summary Chapter 10 - Power and Influence in the Workplace
 1 purchase
  • Course
  • Arbeids- & Organisatiepsychologie
  • Institution
  • Universiteit Van Amsterdam (UvA)
  • Book
  • Organizational Behavior edition 8

A summary of the material of the second half of the course 'Work and Organizational Psychology'. Some sections of the summary are taken verbatim from McShane, S.L. & Von Glinow, M.A. (2018). Organizational behavior. Singapore: McGraw-Hill (8th global ed.) and are property of the authors.

Preview 1 out of 5  pages

Document information

  • No
  • Chapter 10
  • June 5, 2020
  • 5
  • 2019/2020
  • Summary

Subjects

  • psychology
  • psychologie
  • amsterdam
  • organizational behavior
  • chapter 10
  • uva
  • work and organizational psychology

Connected book

book image

Book Title:

Author(s):

  • Edition:
  • ISBN:
  • Edition:

Written for

  • Universiteit van Amsterdam (UvA)
  • Psychologie
  • Arbeids- & Organisatiepsychologie
All documents for this subject (10)

Seller

avatar-seller
TobiasHan

Content preview

Power and Influence in the Workplace – Chapter 10


power
The Meaning of Power the capacity of a person, team, or
organization to influence others
Three features
1. power is not the act of changing someone’s attitude or behavior; it is only the potential to do so
2. power is based on the target’s perception
3. power involves asymmetric dependence of one party on the other

DEPENDENCE MODEL OF POWER
countervailing power
the capacity of a person to keep
a more powerful person in the
Person A exchange relationship
(power holder) Person A is perceived as e.g manager needs employees’ skills
controlling resources that to keep customers happy
countervailing help or hinder Person B’s
power goal achievement

power
Person B’s
Person B
goal



Sources and Contingencies of Power
Sources of power

- legitimate
- reward Power over
- coercive others
- expert
- referent Contingencies
of power
- substitutability
- centrality
- visibility
- discretion



Five sources of power in organizations legitimate power
1. Legitimate power an agreement among organizational
members that people in certain roles
- this perceived right or obligation originates from formal can request certain behaviors of others
job descriptions as well as informal rules of conduct
- legitimate power has restrictions; it gives the power holder only the right to as others to
perform a limited domain of behaviors
→ “zone of indifference” – the set of behaviors that individuals are willing to engage in at
the other person’s request; increases with the level of trust in
the power holder
norm of reciprocity
a felt obligation and social expectation of helping or
otherwise giving something of value to someone who
has already helped or given something of value to you

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller TobiasHan. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $3.23. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

69052 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 15 years now

Start selling
$3.23  1x  sold
  • (0)
Add to cart
Added