TLI Exam 1 Questions And Answers Well Detailed 100% Explained Answers.

Bratton's Definition of Leadership - correct answer a process of influencing within an employment relationship involving ongoing human interaction with others wherein those others consent to achieve a goal 1911 Frederick Taylor - correct answer role of management in terms of analyzing and designing work systems that minimize skill requirements while maximizing control over the workforce 1949 Henri Fayol - correct answer identified four key roles performed by managers: planning, organizing, directing, and controlling 1989 Mintzberg - correct answer broke management down into 3 sets of behaviors: interpersonal, informational, decisional manager vs leader - correct answer a manager is a person who has a formal title and authority, a leader is a person who has the ability to influence others 5 major categories of leadership - correct answer 1. trait 2. behavior 3. contingency 4. transformative/charisma 5. distributed/shared trait theories - correct answer possess superior qualities or attributes competency theories - correct answer developable skills behavioral perspective - correct answer what leaders do like initiating structure and people oriented behaviors mental characteristics - correct answer charisma and transformational leaderships (make sense of crisis, evaluate strengths, opportunities, threats, can communicate that vision) contingency or situational perspectives - correct answer depends on the leader, capacity of followers, situational factors centric perspectives - correct answer employees are not a passive group to be acted upon by leaders, rather potentially dynamic, each acting in a self determining manner direct process based controls - correct answer efficiency and cost containment indirect behavioral outcomes - correct answer engaging followers, intellectual captial, commitment, and cooperation functionalist leadership - correct answer assumes that organizations are unitary wholes characterized by compliance, consensus, and order critical leadership studies - correct answer critique mainstream orthodoxies and power relations through which leadership dynamics are frequently rationalized attempt to address the intersection of class, gender, race in organizational design and power structures that is the reality of organizational life paradox of consequence - correct answer solve one problem but create another in doing so macro environments - correct answer external to the organization and includes economy, demographics, politics, technological development, national culture, ideologies micro environments - correct answer within an organization, includes labor market, suppliers, customers, specific technologies STEEPLE analysis - correct answer Socio-cultural, technological, economic, ecological, political, legal, ethical SWOT analysis - correct answer strengths, weaknesses, opportunities, threats PRIMO-F - correct answer people, resources, innovation, marketing, operations, finance 5 steps to strategic management - correct answer -mission and goals -environment analysis -strategic formulation -strategy implementation -strategy evaluation corporate level strategy - correct answer overall direction in terms of its general philosophy toward growth and the management of each business unit business level strategy - correct answer make the business unit more competitive functional level strategy - correct answer functions and departments of an organization team level strategy - correct answer how do the frontline employees support the functional level strategies innovation - correct answer the process of coming up with good new ideas and making them work technically and commercially incremental innovation - correct answer improves existing goods, services or process, management practices, techniques or structures breakthrough innovation - correct answer wholly new products or services that enable the organization to do things differently product innovation - correct answer introduction of a good or service that is new or significantly improved process innovation - correct answer new or significantly improved production or delivery method disruptive innovation - correct answer when a company (usually smaller) leader is able to enter a market and mount a successful challenge to those who have dominated it - Netflix to Blockbuster small team creativity contributors - correct answer -expertise -creative thinking skills -intrinsic motivation obstacles to innovation - correct answer -too much focus on meeting the needs of existing customers through incremental improvements -dependency on market research transformational leadership - correct answer -establish and communicate a vision -stimulate different perspectives on issues -demonstrate they value each individual team member particularly important for the innovation process transactional leadership - correct answer leadership based on an exchange process in which followers are rewarded for good performance and punished for poor performance particularly important in the development and implementation stages Power - correct answer the capacity to influence others in relations to their belief, attitudes, and activites