Summary
Samenvatting - Ecommerce
- Course
- Institution
Samenvatting focus 1
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Seller
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renkepieters54
Content preview
E-commerceDe verschillende facetten
- Aankoop
= Elektronische bestellingen plaatsen via mail of via een elektronisch
formulier bij de leverancier.
- Marketing
= Reclame/promotie via sociale media.
- Verkoop
= Bedrijven kunnen producten verkopen via sociale media en de webshop
van hun bedrijf.
- Logistiek
= Track en traces voor de klanten bij het bestellen van een bestelling.
- Productie
= De productie loopt volledig computergestuurd bij verschillende
afdelingen.
- Management
= Online vergaderingen, intern mailverkeer.
- CRM
= Customer Relationship management: Elektronische klanten kaarten
geven.
- Juridisch
= Btw aangifte + elektronische belastingaangifte.
- Administratie
= Facturen, bestelbonnen, loonbrieven.
- Sociale media
= Reclame, promoties, influencers
- Financiën
= Elektronische betalingen doorgeven via de app van de bank.
ERP
- Entreprise Resource Planning
= Software die met alles verbonden is binnen een bedrijf.
= Software voor bedrijfsmanagement.
B2B
- Business to business
= Alle zakelijke handelingen tussen twee bedrijven
VB: Callebaut koopt cacao
B2C
- Business to consumer
= Alle zakelijke handelingen tussen een bedrijf en consument.
VB: Callebaut verkoopt zijn chocolade aan de klant.
B2G
- Business to goverment
= Alle zakelijke handelingen die bedrijven stellen naar overheidsbedrijven
toe.
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