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Praktijkopdracht BIV IC
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Dit betreft een uitgewerkte versie van de praktijkopdracht BIV - IC
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Van registreren naar zorgenHoe kan het zorgproces worden aangepast zodat de registratiedruk bij het
zorgpersoneel afneemt en men compliance is met wet- en regelgeving.
Nyenrode Business Universiteit
Post Master Accountancy
Praktijkopdracht BIV-Informatiecontrole
Lisanne Versluis
Cursusgroep Rotterdam
Aantal woorden: 6.615
,Inhoudsopgave
Afkortingenlijst ......................................................................................................................................... 2
1. Introductie ............................................................................................................................................ 3
1.1 Achtergrond van de organisatie ..................................................................................................... 3
1.1.1 De organisatie ......................................................................................................................... 3
1.1.3 Doelstelling .............................................................................................................................. 3
1.1.4 Rol van IT ................................................................................................................................ 3
1.1.5 Noodzaak tot verandering ....................................................................................................... 4
1.1.6 Innovaties ................................................................................................................................ 5
1.2 Onderzoeksdoelstelling, onderzoeksmethode en onderzoeksvraag ............................................. 5
1.3 Relevantie ...................................................................................................................................... 6
1.4 Onderzoeksopbouw ....................................................................................................................... 7
2. De IST-positie ...................................................................................................................................... 8
2.1 Processen binnen Wilhelmina ....................................................................................................... 8
2.1.1. Verkoopproces ....................................................................................................................... 8
2.1.2. Huidige IT-landschap ........................................................................................................... 12
3. De SOLL-positie ................................................................................................................................ 15
4. Knelpunten en verbeterpunten .......................................................................................................... 16
4.1 Tariefafspraken ........................................................................................................................ 16
4.2 Aanmaken van de cliënt in ONS Nedap (indiceren & contract) ............................................... 16
4.3 Zorgplan ................................................................................................................................... 17
4.4 Verlenen en registeren zorg ..................................................................................................... 18
4.5 Verbeteringen door data-analysetoepassingen ....................................................................... 19
5. Advies ................................................................................................................................................ 20
6. Conclusie ........................................................................................................................................... 23
Literatuurlijst .......................................................................................................................................... 24
Pagina | 1
, Afkortingenlijst
Afkorting Betekenis
AVG Algemene verordening gegevensbescherming
Nza Nederlandse Zorgautoriteit
Wlz Wet langdurige zorg
WMO Wet maatschappelijke ondersteuning
Zvw Zorgverzekeringswet
ZZP Zorgzwaartepakket
Pagina | 2
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