PROGRAM CORRECT 100%
Why do people communicate? - ANSWER to give and get information.
Verbal communication has four parts: organizing the message, sending the message,
receiving the message, and.. - ANSWER processing the message.
which is an example of nonverbal communication? - ANSWER using facial expressions
and gestures to make a request.
what is one thing that may get in the way of an individual being understood? - ANSWER
an individual's hearing loss.
Ways to support communication during daily routines include - ANSWER sitting and
speaking w/ an individual after dinner.
if an individual has poor muscle control, how might it affect their speech? - ANSWER
they may make sounds that are not clear.
which is an ex. of verbal communication? - ANSWER an individual responds "hello" to a
greeting.
when managing conflict, it is important to - ANSWER separate the person from the
problem.
An "I" statement describes a problem.. - ANSWER from your own point of view.
when discussing a difficult problem w/ a co-worker.. - ANSWER don't interrupt the
person who is talking.
What is one way to prevent poisoning from household chemicals: - ANSWER keep all
poisonous products in locked cabinets.
what is the first thing a DSP do if they think an individual may have been poisoned? -
ANSWER call the poison control center.
what is one thing a DSP can do to prevent some falling accidents? - ANSWER use a
rubber mat or a bench in the shower.
if an individual who has fallen appears to have been seriously injured or is bleeding,
what should the DSP do? - ANSWER call 911 for assistance; do not move the
individual.
, which activity will help prevent injury from fires? - ANSWER check smoke detectors
monthly and replace batteries annually.
what should a DSP do if they smell smoke or discover a fire? - ANSWER help all
individuals out of the home; meet in a designated meeting place.
what can a DSP do to prevent drowning? - ANSWER help individuals learn about water
safety.
which item below is a principle of good body mechanics? - ANSWER keep the natural
curve of the spine when lifting.
a "medical emergency": - ANSWER is an unexpected event requiring first aid, following
by prompt medical attention.
which of the following is an environmental emergency? - ANSWER an earthquake.
an individual makes loud noises to get attention from the staff. this is an example of
using behavior to: - ANSWER communicate a need or desire to other people.
in order to understand what an individual wants or needs, a DSP must: - ANSWER
observe the individual's behavior.
the "communicative intent" of a behavior is: - ANSWER what the behavior or action tells
us.
to understand what an individual engaged in challenging behaviors is trying to
communicate, the DSP should try to: - ANSWER think about what happened before and
after the behavior and what the individual got from the behavior.
which choice below is the best source of info. on the side effects of medication? -
ANSWER a medication info. sheet from the pharmacy or a dr.
a PRN medication: - ANSWER must be ordered be a dr.
when a medication error occurs: - ANSWER the error must be reported to the regional
center as a special incident.
the medication log must be updated: - ANSWER whenever a prescription is changed.
community care licensing regulations require that all drugs in the home must be: -
ANSWER logged in the medication record.
when an individual's medication is discontinued: - ANSWER it should be stored in a
locked cabinet.