PROGRAM CORRECT 100%
Why do people communicate? - ANSWER to give and get information.
Verbal communication has four parts: organizing the message, sending the message,
receiving the message, and.. - ANSWER processing the message.
which is an example of nonverbal communication? - ANSWER using facial expressions
and gestures to make a request.
what is one thing that may get in the way of an individual being understood? - ANSWER
an individual's hearing loss.
Ways to support communication during daily routines include - ANSWER sitting and
speaking w/ an individual after dinner.
if an individual has poor muscle control, how might it affect their speech? - ANSWER
they may make sounds that are not clear.
which is an ex. of verbal communication? - ANSWER an individual responds "hello" to a
greeting.
when managing conflict, it is important to - ANSWER separate the person from the
problem.
An "I" statement describes a problem.. - ANSWER from your own point of view.
when discussing a difficult problem w/ a co-worker.. - ANSWER don't interrupt the
person who is talking.
What is one way to prevent poisoning from household chemicals: - ANSWER keep all
poisonous products in locked cabinets.
what is the first thing a DSP do if they think an individual may have been poisoned? -
ANSWER call the poison control center.
what is one thing a DSP can do to prevent some falling accidents? - ANSWER use a
rubber mat or a bench in the shower.
if an individual who has fallen appears to have been seriously injured or is bleeding,
what should the DSP do? - ANSWER call 911 for assistance; do not move the
individual.
, which activity will help prevent injury from fires? - ANSWER check smoke detectors
monthly and replace batteries annually.
what should a DSP do if they smell smoke or discover a fire? - ANSWER help all
individuals out of the home; meet in a designated meeting place.
in order to support an individual's positive behavior, a DSP's behavior should be -
ANSWER thoughtful and respectful.
when individuals w/ challenging behaviors are placed in a group of people w/o
challenging behaviors, the behavior often improves because the individuals: - ANSWER
learn how to behave from their peers.
challenging behavior usually is: - ANSWER an attempt to communicate.
in order to encourage positive behavior, the physical setting of an environment should
be: - ANSWER organized for easy access
a social setting that can lead to more positive behaviors includes: - ANSWER same-age
peers and support for positive interaction.
which of the following will usually help reduce a challenging behavior? - ANSWER
looking carefully at the environment in which the behavior occurs to identify ways to
support appropriate behavior.
one example of a health habit is... - ANSWER daily exercise
what is a "health history"? - ANSWER documentation of an individual's past health and
current health care needs.
what document explains the DSP's responsibilities in helping individuals maintain the
best possible health? - ANSWER individual program plan (IPP)
coughing near another person is an example of... - ANSWER droplet spread of germs.
a std. precaution for infection control is... - ANSWER hand washing.
the DSP should always wash their hands after - ANSWER using the bathroom.
the DSP should use disposable gloves when - ANSWER coming in contact w/ an
individual's body fluids.
used disposable gloves must be... - ANSWER thrown away
who chooses how the individual's person care is provided? - ANSWER the individual