VA TRAINING QUESTIONS | WITH ACCURATE
ANSWERS!!
Who is eligible for care within the Veterans Health Administration? - ANSWER- Only
those who served in the active duty military
Which of the following are VA customers? - ANSWER- All of the above
How does VA assess the satisfaction of Veteran care? - ANSWER- All of the above
The Department of Veterans Affairs is a cabinet level organization and as such is under
the responsibility of which of the following? - ANSWER- The executive branch of the
federal government
Which of the following health risks is associated with military service in Vietnam? -
ANSWER- All of the above
What is the signature injury in Veterans who served in the Operation Enduring Freedom
(OEF)/Operation Iraqi Freedom (OIF)/Operation New Dawn (OND)? - ANSWER-
traumatic brain injury
What are symptoms of Post Traumatic Stress Disorder (PTSD)? - ANSWER- All the
above
Patient satisfaction with VA care and services is often reported to be at what
percentage? - ANSWER- 85%
The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence
reflect VA's: - ANSWER- All of the above
Email and text messaging are an effective means of communication. Which of the
following best describes transmission or discussion via email and/or text messaging of
identifiable patient information? - ANSWER- Prohibited unless Federally approved
encryption software is used
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? - ANSWER- Ask
someone to sign off so that you can sign on using their terminal
From the choices below, which is the only permissible option if you need to
electronically save the names, SSNs and/or other data regarding your patients? -
ANSWER- Store it on a VA system in a file that is restricted to only people who are
authorized to view the information.
, What should you do if you leave your computer to go to another area? - ANSWER- Log-
off or lock the computer and remove your PIV card before leaving to maintain security
Log-off or lock the computer and remove your PIV card before leaving to maintain
security - ANSWER- It is done only during your break time or after your duty hours for a
brief time and it is legal and ethical
Which of the following statements is true regarding patient information? - ANSWER-
When sending a fax, you must confirm that the fax was received at its destination
A patient has been getting care as an inpatient at VA hospital following a myocardial
infarction and now is discharged to the care of a Non-VA provider as an outpatient.
Which of the following information may be disclosed to a non-VA provider without a
signed authorization for purposes of treating the patient? - ANSWER- Family history of
coronary artery disease
What should you do if you have a question about a Privacy issue or would like to report
a Privacy violation? - ANSWER- Contact the facility Privacy Officer if your supervisor is
unable to answer your question
What should you do if you have a question about releasing VA patient information to an
outside party, including family members of a Veteran? - ANSWER- Contact the facility
Release of Information Office if your supervisor is unable to answer your question
Is written authorization required in order to fax the discharge summary for a VA patient
who is being discharged to a patient's current primary care provider who is outside of
the VA system? - ANSWER- Yes, if the patient was treated for drug abuse, alcoholism,
sickle cell anemia or HIV
Which of the following text page/emails is not a violation of privacy/confidentiality? -
ANSWER- "The patient we discussed earlier is being discharged today. Can you call
me about him?"
Which one of the following is true regarding patient information? - ANSWER-
Information transmitted to your school or educational program may never contain
specific patient identifiers.
You are seeing a patient in a VA clinic and would like to let the patient's non-VA
healthcare provider, Dr. Jones, know about her abnormal lab test before the patient
leaves so the provider can adjust the patient's non-VA medications.
What is the correct approach? - ANSWER- call the patients provider with the results;
signed authorization is not required
Who is the responsible for the patient's safety? - ANSWER- Everyone
ANSWERS!!
Who is eligible for care within the Veterans Health Administration? - ANSWER- Only
those who served in the active duty military
Which of the following are VA customers? - ANSWER- All of the above
How does VA assess the satisfaction of Veteran care? - ANSWER- All of the above
The Department of Veterans Affairs is a cabinet level organization and as such is under
the responsibility of which of the following? - ANSWER- The executive branch of the
federal government
Which of the following health risks is associated with military service in Vietnam? -
ANSWER- All of the above
What is the signature injury in Veterans who served in the Operation Enduring Freedom
(OEF)/Operation Iraqi Freedom (OIF)/Operation New Dawn (OND)? - ANSWER-
traumatic brain injury
What are symptoms of Post Traumatic Stress Disorder (PTSD)? - ANSWER- All the
above
Patient satisfaction with VA care and services is often reported to be at what
percentage? - ANSWER- 85%
The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence
reflect VA's: - ANSWER- All of the above
Email and text messaging are an effective means of communication. Which of the
following best describes transmission or discussion via email and/or text messaging of
identifiable patient information? - ANSWER- Prohibited unless Federally approved
encryption software is used
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? - ANSWER- Ask
someone to sign off so that you can sign on using their terminal
From the choices below, which is the only permissible option if you need to
electronically save the names, SSNs and/or other data regarding your patients? -
ANSWER- Store it on a VA system in a file that is restricted to only people who are
authorized to view the information.
, What should you do if you leave your computer to go to another area? - ANSWER- Log-
off or lock the computer and remove your PIV card before leaving to maintain security
Log-off or lock the computer and remove your PIV card before leaving to maintain
security - ANSWER- It is done only during your break time or after your duty hours for a
brief time and it is legal and ethical
Which of the following statements is true regarding patient information? - ANSWER-
When sending a fax, you must confirm that the fax was received at its destination
A patient has been getting care as an inpatient at VA hospital following a myocardial
infarction and now is discharged to the care of a Non-VA provider as an outpatient.
Which of the following information may be disclosed to a non-VA provider without a
signed authorization for purposes of treating the patient? - ANSWER- Family history of
coronary artery disease
What should you do if you have a question about a Privacy issue or would like to report
a Privacy violation? - ANSWER- Contact the facility Privacy Officer if your supervisor is
unable to answer your question
What should you do if you have a question about releasing VA patient information to an
outside party, including family members of a Veteran? - ANSWER- Contact the facility
Release of Information Office if your supervisor is unable to answer your question
Is written authorization required in order to fax the discharge summary for a VA patient
who is being discharged to a patient's current primary care provider who is outside of
the VA system? - ANSWER- Yes, if the patient was treated for drug abuse, alcoholism,
sickle cell anemia or HIV
Which of the following text page/emails is not a violation of privacy/confidentiality? -
ANSWER- "The patient we discussed earlier is being discharged today. Can you call
me about him?"
Which one of the following is true regarding patient information? - ANSWER-
Information transmitted to your school or educational program may never contain
specific patient identifiers.
You are seeing a patient in a VA clinic and would like to let the patient's non-VA
healthcare provider, Dr. Jones, know about her abnormal lab test before the patient
leaves so the provider can adjust the patient's non-VA medications.
What is the correct approach? - ANSWER- call the patients provider with the results;
signed authorization is not required
Who is the responsible for the patient's safety? - ANSWER- Everyone
