100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
Summary Chapter 2 - Overall Organisation Performance $2.84   Add to cart
Quickly navigate to
Preview
  2.  
  3. St Stithians College (Stithian)
  4.  
  5. Overall Organisation Performance

Summary

Summary Chapter 2 - Overall Organisation Performance

11 reviews
 165 views  4 purchases
  • Course
  • Overall Organisation Performance
  • Institution
  • St Stithians College (Stithian)

Comprehensive summary of Overall Organisation Performance (Chapter 2), adapted from the Consumo Publishers Business Studies Grade 12 Textbook. Easy to understand with clear headings and sub-headings, diagrams and tables, and important terms highlighted in bold.

Preview 2 out of 8  pages

Document information

  • August 21, 2020
  • 8
  • 2020/2021
  • Summary

Subjects

  • business
  • business studies
  • grade 12 business
  • ieb business
  • organisation performance

Written for

  • St Stithians College (Stithian)
  • Overall Organisation Performance
All documents for this subject (1)

11  reviews

review-writer-avatar

By: bontshelaliyakhanya • 6 months ago

review-writer-avatar

By: lukebenbrook04 • 2 year ago

review-writer-avatar

By: melissamcintyre99 • 2 year ago

review-writer-avatar

By: lungelonkgadima • 2 year ago

review-writer-avatar

By: segredesouza • 2 year ago

review-writer-avatar

By: saaymanv • 2 year ago

review-writer-avatar

By: corneliuskeagan • 3 year ago

Show more reviews  

Seller

avatar-seller
kaylahumphries

Reviews received

Content preview

Kayla Humphries


Chapter 2 – Overall Organisation Performance


When considering performance of a business, consider possible impacts from all
environments. The impact will depend on the strategies implemented.



Importance of creative thinking and
problem-solving techniques to improve
performance


Creative thinking = identifying a problem the consumer is not even aware of yet
and finding a way to solve it (customer must always be happy)

Aim of finding creative solutions = create and maintain competitive advantage.
Business must constantly adapt to ensure customer needs are satisfied.


Can't solve new problems using old solutions. Need to be creative.



POSSIBLE STEPS DURING PROBLEM-SOLVING PROCESS


Explain the Choose the
Identify the
impact on rest
resource gap
business and solution(s)
and obtain
consider and explain it
these
different in breadth
resources
solutions AND depth




Creative thinking/problem-solving techniques


Pros and Cons chart:

- Helps weigh advantages/disadvantages of certain option

, Kayla Humphries



PROs CONs

- List them - List them


Don’t forget heading of the chart.


Decision tree:

- Visual representation of different outcomes to a single event (like flow
chart)
- Helps view different options and consequences of each.


You will get fat! Stupid

Yes

Eat cake? It will taste delicious

No

You don’t gain weight
but you miss out on
flavour.



Value chain analysis:

- Studies where and how value is added.
- Looks at business process to see where value added in cost-effective
manner to enhance quality of p/s.
- Activity often outsourced if not adding value.


PE2STLE analysis:

- Factors that impact business, strategies formulated to overcome challenges.


SWOT analysis:

- Internal & external environment.

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller kaylahumphries. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $2.84. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

72042 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$2.84  4x  sold
  • (11)
  Add to cart