Een overzichtelijk en makkelijk te lezen samenvatting van het boek Inleiding Organisatiekunde ( Ten Berge, Oteman & Kooten) uit het studiejaar 2020/2021.
In de samenvatting zijn alle hoofdstukken besproken, behalve hoofdstuk 9 ( n.v.t. voor het vak Organisatiekunde)
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Samenvatting organisatiekunde
Naar het boek “inleiding organisatiekunde”
Inhoud
Samenvatting organisatiekunde.............................................................................................................1
Naar het boek “inleiding organisatiekunde”...........................................................................................1
1. Hoofdstuk 1 organisatiekunde in historisch perspectief.....................................................................5
1.1 wat is een organisatie (p.17).........................................................................................................5
1.2 globale ontwikkelingen in de organisatietheorie (P.21)................................................................6
1.2.1 eind 19e eeuw tot 1935..........................................................................................................6
1.2.2 de periode 1935 tot 1955 (P.24)............................................................................................9
1.3 het economische kringloopmodel(P.34).....................................................................................12
..........................................................................................................................................................12
1.4 het managementproces (P.37)...................................................................................................13
1.4.1 beleidsvorming....................................................................................................................13
1.4.2 structurering........................................................................................................................13
1.4.3 uitvoering.............................................................................................................................13
1.5 beleidsuitgangspunten (P.40).....................................................................................................13
1.5.1 de missie..............................................................................................................................13
1.5.2 de visie.................................................................................................................................14
1.5.3 doelstellingen en strategie...................................................................................................14
1.6 het 7S-model..............................................................................................................................14
Hoofdstuk 2 strategy............................................................................................................................15
2.1 inleiding......................................................................................................................................15
2.1.1 wat is planning.....................................................................................................................15
2.2.2 soorten planning..................................................................................................................15
2.2 het strategisch ondernemingsplan.............................................................................................15
2.2.1 de situatieanalyse................................................................................................................15
2.2.2 De SWOT-analyse.................................................................................................................16
2.2.3 diagnose en prognose..........................................................................................................17
2.2.4 strategisch opties.................................................................................................................17
2.2.5 de planfase..........................................................................................................................18
2.2.6 de fase van uitvoering, controle en bijsturing......................................................................18
Hoofdstuk 3 structuur..........................................................................................................................19
3.1 inleiding......................................................................................................................................19
, 3.2 arbeidsverdeling ( functie/taal) en coördinatie..........................................................................19
wanneer de arbeidsverdeling toeneemt, neemt ook de noodzaak tot coördinatie toe. coördinatie is
nodig om gelijk gerichtheid in de organisatie tot stand te brengen.................................................19
3.3 taakverdeling..............................................................................................................................19
3.3.1 horizontale taakverdeling....................................................................................................19
3.3.2 verticale taakverdeling.........................................................................................................20
3.4 werkstructurering.......................................................................................................................20
3.4.1 taakroulatie (Job rotation)...................................................................................................20
3.4.3 taakverrijking ( job enrichment)..........................................................................................20
3.4.4 autonome groepen..............................................................................................................20
3.5 omspannignsvermogen, spanwijdte en spandiepte...................................................................21
3.5. 1. vergroting omspanningsvermogen....................................................................................21
3.6 de basisconfiguraties van Mintzberg..........................................................................................22
3.7 coördinatie..................................................................................................................................22
3.7.1 communicatie......................................................................................................................22
3.7.2 coördinatievoorziening........................................................................................................22
3.8 organisatiestelsels......................................................................................................................22
3.8.2 de lijnorganisatie.................................................................................................................22
3.8.2 de lijnstaforganisatie...........................................................................................................22
3.8.3 De matrixorganisatie............................................................................................................23
3.8.4 De divisiestructuur...............................................................................................................23
4. hoofdstuk 4 systemen......................................................................................................................24
4.1 inleiding......................................................................................................................................24
2.4 systemen en processen..............................................................................................................24
4.2.1 systemen..............................................................................................................................24
4.2.2 processen.............................................................................................................................24
4.3 inventarisatie (bestaande situatie).............................................................................................24
4.3.1 het value chain model (porter)............................................................................................24
4.3.2 procesbeschrijving (Workflows)...........................................................................................25
4.4 analyse........................................................................................................................................26
4.4.1 de invloed van automatisering............................................................................................26
4.4.2 business proces redesign (bpr)............................................................................................26
4.4.3 sociotechniek.......................................................................................................................26
4.4.4 workflow management (WFM)............................................................................................27
4.4.5 E-business............................................................................................................................27
4.5 logistiek.......................................................................................................................................27
, 5.1 inleiding......................................................................................................................................27
..........................................................................................................................................................28
5.2 instroom.................................................................................................................................28
5.2.1 werving................................................................................................................................28
5.2.2 selectie.................................................................................................................................29
5.2.3 aanstelling............................................................................................................................29
5.3 doorstroom.................................................................................................................................29
5.3.1 beloning...............................................................................................................................29
5.3.2 beoordeling..........................................................................................................................29
5.3.3 loopbaanontwikkeling.........................................................................................................29
5.3.3 competentiemanagement ..................................................................................................29
5.4 uitstroom....................................................................................................................................30
5.4.1 vrijwillig vertrek...................................................................................................................30
5.4.2 gedwongen vertrek..............................................................................................................30
Hoofdstuk 6 Skills.................................................................................................................................30
6.1 inleiding......................................................................................................................................30
6.2 Toegevoegde waarde: Waarom?................................................................................................30
6.3 toegevoegde waarde; voor wie ?................................................................................................31
6.4 het INK-model.............................................................................................................................31
6.4.1 leiderschap..........................................................................................................................31
6.4.2 strategie en beleid...............................................................................................................32
6.4.3 medewerkers.......................................................................................................................32
6.4.4 middelen en voorwaarden...................................................................................................32
6.4.5 processen.............................................................................................................................32
6.4.6 waardering door medewerkers...........................................................................................33
6.4.7 waardering door klanten en leveranciers............................................................................33
6.4.8 waardering door de maatschappij.......................................................................................33
6.4.9 eindresultaten.....................................................................................................................33
6.5 de balanced scoreboard.............................................................................................................33
6.6 competentiemanagement..........................................................................................................34
6.7 kwaliteitszorg..............................................................................................................................34
Hoofdstuk 7 style..................................................................................................................................34
7.1 inleiding......................................................................................................................................34
7.2 stijlen van leidinggeven..............................................................................................................34
7.2.1 autocratisch leiderschap......................................................................................................34
7.2.2 democratisch leiderschap....................................................................................................34
, 7.2.3 participatief leiderschap......................................................................................................34
7.3 theorieën....................................................................................................................................34
7.3.1 De X en Y theorie van McGregor.........................................................................................35
7.3.2 de contingentie benadering van leiderschap.......................................................................35
7.4 teamvorming .............................................................................................................................37
7.4.1 fasen in teamvorming..........................................................................................................37
7.4.2 teamkenmerken..................................................................................................................38
7.5 conflicthantering.........................................................................................................................38
7.5.1 stijlen van conflictmanagement...........................................................................................38
7.6 besluitvorming............................................................................................................................39
7.6.1 het besluitvormingsproces...................................................................................................39
7.6.2 hulpmiddelen bij de besluitvorming....................................................................................39
7.7 motivatietheorieën.....................................................................................................................39
Hoofdstuk 8 shared Values...................................................................................................................41
8.2 wat is cultuur ?...........................................................................................................................41
8.3 Cultuur niveaus...........................................................................................................................41
8.3.1 artefacten............................................................................................................................41
8.3.2 beleden waarden.................................................................................................................41
8.3.3 onderliggende waarden.......................................................................................................41
8.4 cultuurdiagnose..........................................................................................................................41
8.5 factoren die een cultuur bepalen...............................................................................................42
8.6 cultuurverandering.....................................................................................................................42
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