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Engels klantencontact examen
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Engels klantencontact examen
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By: halaabdallah • 1 year ago
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Accountantsmaat
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Engels klantencontact examenHello this is … from.
-
I’m calling you with regards to your incoive … date …. .
Our records show that we havn’t yet recieved paymetns of … from invoice …. with is overdue by ….
May I ask the reason why you haven’t paid this invoice yet?
Klant kan niet betalen
I propose that you pay the invoice in montly installemtns. This will start next month. You will pay the
invoive in … months.
Klant is boos goederen zijn niet op tijd geleverd
I’m sorry that this happend. I can giv you a discount of … percent.
This is the discount that I can give you, do you want more discount. You must cunsult with my
supervicer.
Klant is ontevreden de levering is onvolledig
I’m sorry that this happend. What has been deleved?
-
You can pay … percent of this invoice beacase this is deleved. I will contact the sales department and
explain the situation so that you can still receive the rest of the orderd goods. And I will call you back.
Klant is boos goederen zijn beschadigd
I can offer you to agree that you pay 50 percent of this invoice by … a soons as possible. I will contact
the sales department about the demeged goods. You can sent the demeged goods back and we will
sen you new goods. Then I will contact you about the final payment.
Klant zegt factuur al te hebben betaald
May I ask when tha payment date is and the description use?
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