Samenvatting Verandermanagement Rorink Ozturk 5e druk 2020
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Course
NCOI Management Control
Institution
NCOI (NCOI)
Book
Verandermanagement
Nieuwe samenvatting van alle theorieën en modellen. Overzichtelijk met duidelijk leesbare modellen en compacte uitleg. Zie ook de 121 oefenvragen die bij deze samenvatting horen.
Omgeving/extern Balanced Scorecard
BCG en GE Desk- en fieldresearch
portfolioanalyse Klantenonderzoek
Vijf krachtenmodel Porter Optie/criteriamatrix
Customer marketing Risicoanalyses
methode What/if analyses
SWOT-analyse
Management & Managerial grid Management by
leiderschap Blake/Mouton Objectives
Managementrollen Quinn Contractmanagement
Situationeel leiderschap Coachend leiderschap
Organisatiestructu Configuraties Mintzberg (De-)centralisatie
ur Groeifasen Greiner Differentiatie / integratie
Groeifasen Churchill/Lewis Divisies / Business units
Interventie door derden
Organisatiecultuur Cultuurcyclus Handy Cultuurverandering
Cultuurtypologie Harrison Teambuilding
Teamrollen Belbin Zelfsturende teams
Interne processen Balanced Scorecard Kwaliteitskringen
Benchmarking Oorzaken/relatiediagram
Business Process Redesign Pareto analyse
Capability Maturity grid Planning ERP
INK-model Procesoverleg
Waardeketen Porter Total Quality
Management
Visgraatdiagram
Werkoverleg
Innovatie en Balanced Scorecard Carriëreplanning
lerend vermogen Groeistrategieën Ansoff Competentieontwikkeling
Groeistrategieën McKinsey Personeelsinstrumenten
INK-model Brainstorming
Leercyclus Kolb Intervisie en
Lerende organisatie Senge teambuilding
Kennismanagement
Sensitivity training
Financiën Activity Based Costing Zero base budgettering
Balanced Scorecard Kerntakenbudgettering
Benchmarking Kwaliteitskosten
Overhead Value Analysis onderzoek
MIS financiële
rapportages
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