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Samenvatting alle tentamenstof Media Analytics | Masterclasses & colleges

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Dit document bevat een samenvatting van alle masterclasses en aantekeningen van de colleges van Media Analytics. Dit vak wordt gegeven tijdens de specialisatie Digitale Mediastrategieën in jaar 3 van de studie Creative Business aan de Hogeschool van Amsterdam.

Last document update: 3 year ago

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  • November 25, 2020
  • January 17, 2021
  • 51
  • 2020/2021
  • Summary

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MEDIA ANALYTICS
Samenvatting

Creative Business
Jaar 3

,Inhoud
Theorie bij Google Analytics .................................................................................................................... 4
Google Analytics .................................................................................................................................... 25
Doelgroep ......................................................................................................................................... 25
1. Overzicht .................................................................................................................................... 25
2. Demografie ................................................................................................................................. 25
3. Interesses ................................................................................................................................... 25
4. Geografie .................................................................................................................................... 26
5. Gedrag ....................................................................................................................................... 27
6. Technologie ................................................................................................................................ 28
7. Mobiel ......................................................................................................................................... 28
8. Benchmarking ............................................................................................................................ 30
9. Gebruikersstroom ....................................................................................................................... 32
Gedrag............................................................................................................................................... 33
1. Overzicht .................................................................................................................................... 33
2. Gedragsstroom ........................................................................................................................... 33
3. Site-content ................................................................................................................................ 35
Extra theorie bij gedrag .................................................................................................................. 36
4. Sitesnelheid ................................................................................................................................ 38
5. Zoekopdrachten op site .............................................................................................................. 39
6. Experimenten ............................................................................................................................. 39
Acquisitie .......................................................................................................................................... 40
1. Overzicht .................................................................................................................................... 40
2. Alle verkeer ................................................................................................................................ 40
3. Search Console .......................................................................................................................... 41
4. Sociaal ........................................................................................................................................ 42
Conversies ........................................................................................................................................ 44
1. Doelen ........................................................................................................................................ 44
2. E-commerce ............................................................................................................................... 48
3. Multi-channel trechters ............................................................................................................... 48

, Wat moet je weten en kunnen?

- Het belang van Google Analytics (Masterclass 1.1)
- Waarvoor we Google Analytics gebruiken (Masterclass 1.2)
- De drie C’s van Analytics (Masterclass 2.1)
- De meetcyclus begrijpen (Masterclass 2.2)
- Technische aspecten (Masterclass 3.1)
- Hoe data gemeten worden (Masterclass 3.2)
- Verschil tussen dimensies en statistieken (Masterclass 3.3)
- Interpretatie indicatoren + bounce (Masterclass 3.4)
- Micro en Macro conversies (Masterclass 4)
- Data analyse + interpretatie (Masterclass 5-8)
- Conversie Attributie (Masterclass 9)


Leerdoelen Media Analytics

- Je beschikt over de basiskennis van Google Analytics
- Je bent in staat om kwantitatieve data van digitale mediakanalen te interpreteren en
analyseren in de context van strategie van websites
- Je beheert de basisvaardigheden voor het gebruik van digitale monitoring tools (leer je
automatisch)


Tentamen

- 14 vragen op basis van de indeling van de rapporten in Google Analytics
- 100 min de tijd
- 100 punten te scoren (aantal staat bij de vragen) en bij ‘Toepassing theorie’ zijn de meeste te
behalen
- Je kunt navigeren door de blokken/ vragen. Zolang je niet op "Klaar" hebt geklikt, kun je
antwoorden aanpassen.

Regels

- Je mag bij dit tentamen alleen gebruik maken van digitale aantekeningen!
- Je mag Google Analytics gebruiken en websites bezoeken. Whatsapp en andere
communicatietools mogen niet.
- Overleg (online) met anderen mag niet en wordt ook gemonitord.
- Je mag bij dit tentamen alleen gebruik maken van de rekenmachine die in TestVision
beschikbaar is.
- Het gebruik van een mobiele telefoon is NIET toegestaan.

Nodig

- Goede verbinding
- Studentenpas
- Laptop opnieuw opstarten voor de toets en alle applicaties afsluiten
- Geen tweede scherm toegestaan!
- Oplader aansluit op laptop


Tentamen analyses en datafrustratie
In het tentamen doen we twee dingen:

1. Basiskennis: kennis- en begripvragen over hoe Google Analytics werkt, waarom het
belangrijk is en hoe we de data meten (Masterclasses) → 1/3 van het tentamen
2. Analyses uitvoeren en interpreteren van data: als je deze data ziet, waar zitten dan de
knelpunten en wat zou je moeten analyseren. Is dat logisch gezien het type website dat je
voor je ziet? → 2/3 van het tentamen

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