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Beroepsproduct CRM 2020
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Het beroepsproduct CRM, geschreven voor OWE 12 Verpleegkunde leerjaar 4. Behaald met een 8.0
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Deeltentamen 1Beroepsproduct Veiligheid in de zorg CRM
Naam: Evi Claessens
HAN Verpleegkunde
Studentnummer: 610846
Onderwijseenheid ONS 12
Stage: ….
E-mailadres: EJP.Claessens@student.han.nl
Klas: VF02
Datum: 02-11-2020
Examinator: ……..
Pagina’s: 10 - kern
B
1
,Inhoudsopgave
1. Inleiding..............................................................................................................................................3
1.1. Crew Research management (CRM)............................................................................................4
1.2. CRM binnen …..............................................................................................................................4
1.3. CRM binnen thuiszorgteam …......................................................................................................4
2. Situatiebeschrijving, analyse en probleem-, vraag- en doelstelling....................................................4
2.1. Probleem-/situatiebeschrijving....................................................................................................4
2.1.1. Geconstateerde situatie........................................................................................................4
2.1.2. Gewenste situatie vanuit het perspectief van CRM..............................................................5
2.2. Klinisch redeneren (en gevolgen)................................................................................................5
2.3. Onderbouwde analyse.................................................................................................................6
2.3.1. CRM - situatiebewustzijn......................................................................................................6
2.3.2. CRM op het niveau van het individu.....................................................................................6
2.3.3. CRM op het niveau van het team.........................................................................................7
2.3.4. CRM op het niveau van de organisatie.................................................................................7
2.4. Probleem-, vraag- en doelstelling................................................................................................7
2.4.1. Probleemstelling...................................................................................................................7
2.4.2. Vraagstelling.........................................................................................................................7
2.4.3. Doelstelling...........................................................................................................................8
3. Methode.............................................................................................................................................8
3.1. Literatuuronderzoek....................................................................................................................8
3.1.1. Verantwoording en zoekstrategie literatuuronderzoek........................................................8
3.1.2. Artikel 1................................................................................................................................8
3.1.3. Artikel 2................................................................................................................................8
3.1.4. Protocol Allerzorg.................................................................................................................9
3.1.5. Beoordeling kwaliteit literatuur............................................................................................9
3.2. Praktijkonderzoek........................................................................................................................9
3.2.1. Verantwoording en methode praktijkonderzoek..................................................................9
3.2.2. Uitkomst praktijkonderzoek...............................................................................................10
3.3. Validiteit en betrouwbaarheid dataverzameling.......................................................................10
3.3.1. Validiteit en betrouwbaarheid literatuuronderzoek...........................................................10
3.3.2. Validiteit en betrouwbaarheid praktijkonderzoek..............................................................10
4. Verbeterplan.....................................................................................................................................11
4.1. Onderbouwde conclusie............................................................................................................11
2
, 4.1.1. Conclusie literatuuronderzoek............................................................................................11
4.1.2. Conclusie praktijkonderzoek...............................................................................................11
4.2. Concreet verbeterplan...............................................................................................................11
4.2.1. Individueel niveau - microniveau........................................................................................12
4.2.2. Teamniveau – mesoniveau.................................................................................................12
4.2.3. Organisatieniveau – macroniveau......................................................................................12
5. Evaluatie van het eigen handelen.....................................................................................................13
5.1. Draagvlak en realisatie GO.........................................................................................................13
5.2. Eigen ervaring............................................................................................................................13
6. Literatuurlijst....................................................................................................................................14
7. Bijlagen.............................................................................................................................................16
7.1. Uitgewerkte zoekstrategie PubMed..........................................................................................16
7.2. Overzicht zoekstrategie Pubmed artikel 1.................................................................................19
7.3. Zoekstrategie Google Scholar artikel 2......................................................................................19
7.4. Protocol Allerzorg – literatuur...................................................................................................20
7.5. Vragenlijst praktijkonderzoek....................................................................................................22
7.6. Kwaliteitsbeoordeling artikelen.................................................................................................24
7.7. Ingevuld Waarderingsformulier Functioneren in de Praktijk.....................................................28
1. Inleiding
3
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