Paper geschreven over emotiemaatschappij voor het vak: Capita Selecta in 2020. In dit paper ga ik opzoek naar het antwoord op de volgende vraag: 'Wat is het effect van de emotiemaatschappij op de wijze hoe een organisatie naar haar klant communiceert?’
Emotiemaatschappij
‘Wat is het effect van de
emotiemaatschappij op de wijze
hoe een organisatie naar haar klant
communiceert?’
Capita Selecta
Paper over emotiemaatschappij
Amy Duursma
0955909
05/06/2020
CAPITA SELCTA EMOTIEMAATSCHAPPIJ PAPER • 1
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