Summary
Summary Organization & People
- Course
- Institution
This is a summary on Organization & people from the book Introduction to International Bussines
[Show more]
Seller
Followjonivanbeek
Content preview
OPSContents
WHO are managers and where do they work?......................................................................................3
Who is a manager?............................................................................................................................3
Where do managers work?................................................................................................................4
WHY are managers important?.............................................................................................................5
WHAT do managers do?........................................................................................................................5
Management functions......................................................................................................................5
Mintzberg’s managerial roles and a contemporary model of managing...........................................5
Management skills.............................................................................................................................5
HOW is the manager’s job changing?....................................................................................................6
Focus on the customer......................................................................................................................6
Focus on technology..........................................................................................................................6
Focus on social media........................................................................................................................6
Focus on innovation...........................................................................................................................6
Focus on sustainability.......................................................................................................................6
Focus on the employee......................................................................................................................6
WHY study management.......................................................................................................................6
The universality of management.......................................................................................................6
The reality of work.............................................................................................................................6
Rewards and challenges of being a manager & Gaining insights into life at work.............................7
The decision-making process.................................................................................................................7
Approaches to decision making.............................................................................................................7
Types of decisions and decision-making conditions..............................................................................8
Decision-making biases and errors........................................................................................................9
Purpose and importance of structure..................................................................................................10
Levels of organization..........................................................................................................................10
Underlying dimensions of structure....................................................................................................11
Task and element functions.................................................................................................................11
Division of work and grouping people.................................................................................................11
Centralisation and decentralisation.....................................................................................................12
Design principles of organisation.........................................................................................................13
Formal organisational relationships.....................................................................................................13
Project teams and matrix organisation................................................................................................13
Role structure of the organization.......................................................................................................14
Role conflict.........................................................................................................................................15
,OPS
Boundaryless organisation...................................................................................................................15
Organisation charts..............................................................................................................................15
Contingency approach.........................................................................................................................15
Technology and structure....................................................................................................................16
Woodward – structure and production technology.........................................................................16
Perrow – major dimensions of technology......................................................................................16
Uncertain external environment.........................................................................................................17
Burns and Stalker – mechanistic and organic structures.................................................................17
Lawrence and Lorsch – differentiation and integration...................................................................17
Organisation structure and culture......................................................................................................18
Changing face of the workplace...........................................................................................................18
Outsourcing.........................................................................................................................................18
Demand for flexibility..........................................................................................................................18
Structure and organisational behaviour..............................................................................................18
, OPS
Organization and
People
Chapter 11
Managers and You in the
workplace
WHO are managers and where do they work?
Who is a manager?
In many organizations, the changing nature of work has blurred the distinction between managers
and nonmanagerial employees. The definition of Manager now is ‘someone who coordinates and
oversees the work of other people so organizational goals can be accomplished’.
In traditionally structured organizations managers can be classified in three levels:
Top managers
Middle managers
First-Line managers
Nonmanagerial employees
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller jonivanbeek. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $3.77. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
66579 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now