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volledige samenvatting 'Teamleren en Groepsdynamica'

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samenvatting van alle lessen (powerpoints), volledig.

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  • January 8, 2021
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  • 2020/2021
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Inhoudsopgave
THEMA 1: GROEPSVORMING & - ONTWIKKELING........................................................................................... 4
INTRO & GROEPEN.............................................................................................................................4
OEFENING: WIE BEN IK?.................................................................................................................4
GROEPEN?......................................................................................................................................4
BASISFUNCTIES VAN GROEPEN.......................................................................................................4
FUNCTIES VAN GROEPEN: BASALE BEHOEFTES..............................................................................5
FUNCTIES VAN GROEPEN................................................................................................................5
COHESIE – ‘LIJM’ VAN GROEPEN........................................................................................................5
BRONNEN VAN COHESIE.................................................................................................................6
GEVOLGEN VAN COHESIE (+/-).......................................................................................................7
GROEPSDYNAMICA.............................................................................................................................8
GROEPSDYNAMICA: GROEPSPROCESSEN.......................................................................................8
GROEPSDYNAMICA: FOCUS OP GROEPSPROCESSEN......................................................................8
GROEPSDYNAMICA.........................................................................................................................8
FASEMODEL: TUCKMAN & JENSEN.................................................................................................9
CYCLISCHE MODELLEN..................................................................................................................10
EQUILIBRIUM MODEL (< BALES)...................................................................................................10
PUNCTUATED EQUILIBRIUM.........................................................................................................10
TURNING POINT (< ERBERT ET AL., 2005).....................................................................................10
ONTWIKKELINGSMODELLEN.........................................................................................................11
GROEPEN & INITIATIES.....................................................................................................................11
GROEPEN & INITIATIES.................................................................................................................11
COGNITIEVE DISSONANTIETHEORIE.............................................................................................11
ONTGROENING.............................................................................................................................12
ONTGROENING / DOPEN..............................................................................................................12
ONTGROENING: ONSCHULDIG?....................................................................................................12
“DARK SIDE” VAN GROEPEN.........................................................................................................12
THEMA 2: NORMEN & ROLLEN..................................................................................................................... 13
GROEPSNORMEN..............................................................................................................................13
THEMA 3: TEAM EFFECTIVITEIT.................................................................................................................... 14
TEAMS..............................................................................................................................................14
GROEPEN > TEAMS.......................................................................................................................15
DIVERSE TEAMS GEBASEERD OP TAAK.........................................................................................15
“MULTI-NIVEAU”..........................................................................................................................15

1

, INTERDEPENDENTIE..........................................................................................................................15
INTERDEPENDENTIE......................................................................................................................15
INTERDEPENDENTIE: OORSPRONG...............................................................................................16
INTERDEPENDENTIE: TYPE............................................................................................................16
TEAMS: OUT-OF-THE-BOX................................................................................................................17
TEAMS VS. MULTI-TEAM SYSTEMS...............................................................................................17
TEAMS VS. TEAMING....................................................................................................................17
TEAMEFFECTIVITEIT..........................................................................................................................17
WAT IS EEN “EFFECTIEF” TEAM?...................................................................................................17
TEAMEFFECTIVITEIT......................................................................................................................17
TEAMEFFECTIVITEIT: PERFORMANTIE..........................................................................................18
TEAMEFFECTIVITEIT: AFFECT & VIABILITY....................................................................................18
TEAMEFFECTIVITEIT: ONTWIKKELING...........................................................................................18
TEAMEFFECTIVITEIT: SYSTEEMMODEL.............................................................................................19
INPUTS..........................................................................................................................................19
INPUT  ?  OUTPUT.........................................................................................................................19
SYSTEEMMODEL TEAMEFFECTIVITEIT..........................................................................................19
TEAMPROCESSEN.........................................................................................................................20
TRANSITIE – ACTIE - …...................................................................................................................20
TEAMPROCESSEN.........................................................................................................................20
TEAM “EMERGENT” STATES.........................................................................................................21
PSYCHOLOGISCHE VEILIGHEID......................................................................................................21
ROL VAN WERKCOLLEGES.............................................................................................................21
SYSTEEMMODEL: ROL VAN TIJD.......................................................................................................22
ROL VAN TIJD................................................................................................................................22
VIRTUELE TEAMS..............................................................................................................................23
VIRTUEEL TEAMWERK..................................................................................................................23
VIRTUELE TEAMS..........................................................................................................................23
VIRTUELE TEAMS 2.0....................................................................................................................23
SYSTEEMMODEL TEAMEFFECTIVITEIT..........................................................................................25
VIRTUALITEIT X TEAM WORK DESIGN...........................................................................................25
VIRTUELE TEAMS EFFECTIEF?!......................................................................................................25
THEMA 4: TEAMLEREN EN TEAMCOGNITIE................................................................................................... 26
TEAMLEREN?....................................................................................................................................26
“EMERGENCE”..................................................................................................................................27
“EMERGENCE VAN TEAM-EIGENSCHAPPEN”................................................................................27

2

, TEAMLEREN ALS “EMERGENT”.....................................................................................................27
EMERGENCE: COMPOSITION vs. COMPILATION...........................................................................28
TEAMCOGNITIE.................................................................................................................................28
TEAMLEREN?................................................................................................................................28
TEAMLEREN ALS “EMERGENT”.....................................................................................................29
TEAM MENTAL MODEL.................................................................................................................29
TRANSACTIVE MEMORY SYSTEM......................................................................................................30
TRANSACTIVE MEMORY SYSTEM: 2 PERSPECTIEVEN....................................................................30
BELANG VAN TMS.........................................................................................................................31
TEAMLEERPROCESSEN......................................................................................................................32
“MOTOR” VOOR TEAMLEREN.......................................................................................................32
TEAM COMPILATION (EMERGENCE).............................................................................................32
TEAMLEREN ALS “EMERGENT”.....................................................................................................32
TEAM-LEERPROCESSEN.................................................................................................................33
BASIC PROCESSES.........................................................................................................................33
FACILITATING PROCESSES (FACILITERENDE LEERPROCESSEN)......................................................34
STORAGE & RETRIEVAL.................................................................................................................34
TEAM-LEERPROCESSEN.................................................................................................................35
INTEGRATIE-MODEL.........................................................................................................................35
10 (CORE) BUILDING BLOCKS........................................................................................................36
THEMA 5: LEIDERSCHAP EN CONFLICT.......................................................................................................... 37
CONFLICT..........................................................................................................................................37
CONFLICTEN IN GROEPEN EN TEAMS...........................................................................................37
CONFLICT......................................................................................................................................37
CONFLICTKWESTIES IN HET TEAM................................................................................................38
CONFLICTEN EN GROEPSONTWIKKELING.....................................................................................38
CONFLICTKWESTIES VERSCHILLEN PER FASE................................................................................39
CONFLICTGEDRAG VERSCHILT PER FASE.......................................................................................39
VIJF CONFLICTGEDRAGINGEN.......................................................................................................39
CONTINGENTIES CONFLICTGEDRAG.............................................................................................39
ONDERHANDELEN........................................................................................................................40
WIE TREEDT OP ALS PEACEMAKER?.............................................................................................40
LEIDERSCHAP....................................................................................................................................40
WAT IS LEIDERSCHAP?..................................................................................................................40
BEN JIJ EEN GEBOREN LEIDER?.....................................................................................................40
TRAINING VAN LEIDERS................................................................................................................40

3

, TAAKGERICHT EN SOCIAAL / TEAM GERICHT................................................................................41
SITUATIONEEL LEIDERSCHAP: HERSEY & BLANCHARD (p. 149)....................................................41
GEDEELD LEIDERSCHAP IN TEAMS................................................................................................41

THEMA 1: GROEPSVORMING & - ONTWIKKELING
INTRO & GROEPEN
CURSUSMATERIAAL

 Clips, slides, nota’s & handboek
 H1: Groepsvorming en groepsontwikkeling
 H2: Communicatie (zelfstandig)

OEFENING: WIE BEN IK?
NABESPREKING

 Hoe vaak beschrijven de groepsleden zich in termen van een groepslidmaatschap?
 Wat zijn voor groepsleden de belangrijkste redenen om deel te worden van een groep?


GROEPEN?
“Two or more individuals who are connected by and within social relationships”

 Verschillende soorten sociale relaties: familiebanden, taak gerelateerd, vriendschap,
interesses,…

Taxonomie:
 Primaire groepen: Familie, hechte vrienden,…
 Sociale (secundaire) groepen: teams, studiegroepen, crews,…
 Collectieven: publiek, wachtrij, menigte,…
 Categorieën: mannen, dokters, etnische groepen,…


BASISFUNCTIES VAN GROEPEN
 Belongingness hypothesis: mensen hebben natuurlijke behoefte om zich aan te sluiten bij
anderen
 Meeste groepen hebben een bepaalde functie – invloed op hoe we werken, leven, …

 Affiliatie – ergens bij horen, geaccepteerd worden
 Zekerheid – voelen zich sterker
 Intimiteit – contacten met anderen
 Sociale steun – aanmoedigen, opbeuren
 Sociale vergelijkingsinformatie – info over hoe vergelijkbare anderen het doen
 OPWAARTS: bv. als je deel uitmaakt van een groep van sterke presteerders, kan je
jezelf daaraan optrekken
 NEERWAARTS: bv. groep die minder presteert dan jou, dan is dit goed voor je
zelfbeeld of eigenwaarde
 Invloed – mogelijkheid om invloed uit te oefenen (macht van groepen is groter, kunnen meer
mensen bereiken + invloed op groepsleden)
 Status – lidmaatschap van een groep die anderen belangrijk vinden

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