Summary
Summary Operations Strategy & Technology
- Course
- Institution
- Book
Summary of the entire book of Slack, Operations Strategy for the course Operations Strategy and Technology.
[Show more]
Connected book
Book Title:
Author(s):
- Edition:
- ISBN:
- Edition:
More summaries for
-
Summary Operations Strategy - Nigel Slack & Michael Lewis - Sixth edition (6th)
-
Exam Operations Strategy and Technology 2019/2020 (resit)
-
Summary Operations Strategy and Technology
Seller
Followtomwienholts
Content preview
Chapter 1: Operations strategy – developing resources and processes for strategic impactFor some business managers, the idea of an ‘operations strategy’ is a contraction in terms. After
all, to be involved in the strategy process is the complete opposite of those detailed and day-to-
day tasks and activities that are associated with being an operations manager. Yet at the same
time we know that operations can have a real strategic impact:
- Enduringly remarkable enterprises manage their operations resources and processes in
central to long-term strategic success.
- All enterprises, and all parts of the enterprise need to prevent strategic decisions being
frustrated by poor operational performance.
The principles of operations strategy can be deployed in all parts of the business, all functions
of the business and all its extended supply network – and that, by using these principles, any
type of enterprise will benefit.
Why is operations excellence fundamental to strategic success?
‘Operations’ is the part of the organization that creates and/or delivers its products and services.
Every organization has an operations function; every organization tries to add value by
producing some mix of products and services for external or internal customers; transforming
inputs in outputs that satisfy customer needs. This is illustrated in the transformation model:
Most operations produce both products and services; with only a peripheral service element of
almost pure services.
Operations network and ‘levels of analysis’
The ‘processes’ within a transformation system are a network (two or more sets of resources
linked together) of transforming resources. Networks can describe operations activity of many
different types at many different levels of analysis.
- A network of individual units of resources – the capabilities of each unit of resources in
the process and the relationship between them.
- A network of processes – the capabilities of each process in the operation and the
relationship between them.
- A network of operations – the capabilities of each operation in the network and the
relationship between them.
1
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller tomwienholts. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.27. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
83662 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now
Recently viewed by you
