BTEC Travel and Tourism Level 3- Unit Four- Customer Service in Travel and Tourism
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Course
Unit 4 - Customer Service in Travel and Tourism
Institution
PEARSON (PEARSON)
The whole of Unit 4 is attached. To achieve a distinction all you will have to to is read the speech that I have provided as I cannot submit a video for you. I have created all the other documents to support the video. However, I cannot seem to find D1, I have attached some tips to achieve this cri...
376 Emerald Street Contact Number- 01715 986301
London Website- www.frmtravel.co.uk
SQ19 5FH Email-
customerservice@frmtravel.co.uk
, London Heathrow- Washington
Dulles
SUNDAY 6TH APRIL 2019
Check in at British Airways Desk, Terminal 5- London
Heathrow by 09:00.
Flight British Airways BA217, Business
Class.
Depart London Heathrow 11:00 – Arrive Washington
Dulles 14:05.
Duration of flight approximately 8 hours 5 minutes.
Private transfer; the driver will have a board with
MRS BAILEY BOND written across. The transfer will
be approximately 60 minutes.
376 Emerald Street Contact Number- 01715 986301
London Website- www.frmtravel.co.uk
SQ19 5FH Email-
customerservice@frmtravel.co.uk
, Washington DC- 5 hours behind th
UK.
With highs of 20° and lows of 7°.
An average of 70mm rain throughout the month.
A medium-weight jacket or coat will be needed on
colder days. Comfortable walking shoes would be
appropriate for the Guided Tour on Wednesday. A
rain jacket or umbrella should be packed- but
preferably not a pointed umbrella, as most of the
secure buildings, such as the US Capitol won’t
allow you to bring it in.
376 Emerald Street Contact Number- 01715 986301
London Website- www.frmtravel.co.uk
SQ19 5FH Email-
customerservice@frmtravel.co.uk
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