This assignment is about explaining why it is important to take individual circumstances into
account when planning care that will empower an individual, using relevant examples from
health and social care.
Why is important to providers to empower service user?
It has become equally important for providers to consider external non-health outcomes
such as patient satisfaction, engagement, etc., to accurately rate the efficacy of healthcare
delivery. What this means is that patients are looking to their providers to give them better
accessibility and knowledge to learn and understand the decisions that go into planning
their care.
Meaningful engagement with patients helps them understand and participate in their care
more proactively. This, in turn, improves treatment compliance and adherence, meaning
patients end up getting healthy and as a result, they are more satisfied with their health
provider.
Many argue that there are pitfalls to empowering patients as it promotes self-care and
reduces dependence on healthcare providers. While that may be true in some respects, it is
still debatable whether empowerment is detrimental to better healthcare. On the contrary,
it can also be argued that empowering patients will ensure that they engage better with
their providers. This means they are likely to trust their providers more and perhaps even
use tools like patient portals and other engagement platforms offered by their providers.
Promoting Independence
A person’s desire to remain independent is not always reflected in their capabilities, and this
conflict can become increasingly pronounced as time goes by. Here are some ways that care
workers can help service user feel more independence.
The importance of taking individual’s (elderly service user) circumstances into account will
be not don’t assume that a person is unable to make a decision for themselves, for example
the care workers for the elderly service user don’t have to make the decisions for the him,
this will make him feel upset and insulted because the care worker didn’t even ask him what
he wanted to do, the care worker just assumed that the service user couldn’t make the
decision for himself. Also, encourage a person to make healthy life choices by presenting
them with relevant information and asking their opinion on major decisions, especially
those that concern them, for example the care worker can encourage the elderly service
user to take the medicine for his dementia, by giving him or explaining the importance the
medicine for his condition and that the medicine will improve his memory a bit.
Another, importance is that for example the care worker should involve the elderly service
user in everyday decision, like choosing his own meal or social activities, this will improve his
self-esteem and remove a sense of self-determination because this can lead to feelings of
denial and depression.
Promoting confidence
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