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Summary BTEC Level 3 National Business Student Book 1, ISBN: 9781846906343 Unit 27 - Work Experience in Business
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Unit 27 work experience m2&d2
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m2&d2Introduction
In this task I will be talking about induction and health and safety and how an induction
can be effective,guidance provided during induction and the pros and cons of effective
induction and pros and cons of health and safety information for the business.
Induction is the process of introducing a new employee to the company culture and
processes with the aim of bringing them up to speed as quickly as possible as well as
making them feel socially comfortable and aware of their professional responsibilities.
Companies will typically have an induction programme in place and follow the same
processes for all new hires, although the induction process may vary depending on the
industry, the job role and the seniority of the new hire. Effective inductions are timely,
organized and engaging, and give a good first impression of a company. They inspire
new starters, set out an organization's mission and vision for them, and educate them
about the company's history, culture and values .
Induction gives new employees a chance to build on their positive attitude and
enthusiasm for their new job. It's an opportunity to familiarise new members of staff with
the organisation and to introduce them to their immediate colleagues and other
members of the wider workforce. It's also an ideal opportunity to familiarise new
employees with the organisation's policies on areas such as health and safety, equality
and discrimination and also gives employees trainnig on their role and how the business
is run. Having a comprehensive, structured induction process has been shown to play a
big part in improving long-term staff retention. Induction is important because it helps
employees feel welcomed into the organisation, be respected and be made to feel more
comfortable in the workplace. Employees will also find it easier to integrate into the
workplace and will feel that he made the right decision to join the organisation. A good
induction programme will help to build the new employee’s self-esteem, morale and
sense of motivation; and will establish good communication between employer and
new employee from the very beginning.
Advantage of induction is employees will be made aware of important health and safety
issues before starting the job. Providing training to handle all necessary things will help
them be careful during the work and will avoid making mistakes. By teaching all the
rules and regulations of the workplace the employees will know what they should do
and what not. This will help them be disciplined with the workplace. Also introducing all
the members to the new employee before starting the job helps them understand who
the main personnel in the company are and if any issues arise in the future it will help
them know whom they can report it to. The cons of induction is that if it is showcased
poorly the new employee might be confused about his roles and what he should do and
what not. It may create a big issue during the working period for both the company and
, the employee. The disadvantages don’t really come with the fact of conducting induction
training itself, since training employees is always something positive, except when the
training is poorly designed and does not meet the needs of the employees and may get
them started off on the wrong note.
The worst consequence of that, which would be similar to not providing any training at
all, is high and costly employee turnover. And even if the employee stays in the
company, he will be ill equipped to perform his job well, could be embarrassed to ask
questions and might lose trust in the company.
The essential elements that need to be included in an induction are health and safety,
first aid, fire procedures, pay, history of company, company policies and procedures
(absence reporting, time off requests, policies on grievance and discipline and the like),
Employee information, including personal contact details, emergency contact details
and bank account details, post description plus any forms that need to be completed
because a well-prepared induction kit will help new staff members to quickly understand
company's expectations and their new responsibilities.
The workplace I went to was at Creams Cafe, on the very first day of my work which
was on 20th December 2019 the assistant manager, Bisan Limbu gave me an
induction. He talked about the history of the company and how it has become one of the
most successful dessert companies in the UK. He also mentioned health and safety,
dresscode, mobile phone policy(should be switched off during working hours), normal
working hours, work breaks, office contacts(in case I need to call in sick or to call in if
I’m late ) and the most important thing he told me was about the assembly point incase
of any fire or any other hazards which was outside the property near a car park. The
induction was verbal and it was a bit too long and boring and difficult to take note of
everything. But somehow I learned everything about the company's rules and
regulations and it took me about a bit time to memorise everything as there were many
things I needed to consider and it was all new to me.
The Health and Safety at Work Act 1974 (HASAWA) lays down wide-ranging duties on
employers. Employers must protect the 'health, safety and welfare' at work of all their
employees, as well as others on their premises, including temps, casual workers, the
self-employed, clients, visitors and the general public. It is an act of parliament that sets
out the framework for managing workplace health and safety in the UK.The act defines
the general duties of everyone from employers (section 2) and employees (section 7,8)
to owners, managers and maintainers of work premises for maintaining health and
safety within most workplaces.There is further specific legislation for business sectors
that operate within a higher risk environment, such as the construction industry,
chemical manufacturing, etc. The act itself is a primary piece of legislation set out by the
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