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Leadership and change
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  • Course
  • Leadership and Change
  • Institution
  • Hogeschool Van Amsterdam (HvA)
  • Book
  • Mullins

Comprehensive, easy to follow, visual 48-page summary of the Leadership and Change course taught by Bilal Moosa at Hogeschool van Amsterdam. Includes definitions and diagrams, and laid out in a way that is easy to CTRL+F through. References Management and Organizational Behavior 12th edition by Lau...

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Document information

  • January 26, 2021
  • 48
  • 2020/2021
  • Class notes
  • Bilal moosa
  • All classes

Subjects

  • leadership
  • ibpt
  • international business
  • change
  • leadership and change
  • moosa
  • bilal moosa
  • management
  • poster
  • mckinsey
  • hva
  • ib

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  • Hogeschool van Amsterdam (HvA)
  • International Business
  • Leadership and Change
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CLASS 1

,Three states of change:

To achieve change it is necessary to:
1. Assess the current organizational situation;
2. Determine the desired future organizational state;
3. Determine how to get there.

,Forces for change:

1. Nature of the workforce (greater diversity);
2. Technology (faster, cheaper, more mobile);
3. Economic shocks (e.g. mortgage meltdown);
4. Competition (global marketplace);
5. Social trends (e.g. baby boomers retiring);
6. World politics (e.g. the Iraq war and economic opening up of China).

Both individual characteristics and organization context are sources of behavior.
Organization change seeks to create long-term, sustainable alterations in employee
behavior.

, Tactics for overcoming resistance to change:

1. Education and communication (show those affected the logic behind the change);
2. Participation (participation in the decision process lessens resistance);
3. Building support and commitment (counseling, therapy or new-skills training);
4. Implementing change fairly (be consistent and procedurally fair);
5. Manipulation and cooptation (“spinning” the message to gain cooperation);
6. Selecting people who accept change (hire people who inherently enjoy change);
7. Coercion (direct threats and force).

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