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HRM2605 NOVEMBER 2020 QUESTIONS & ANSWERS
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HRM2605 NOVEMBER 2020 QUESTIONS & ANSWERS
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NAMESTUDENT NUMBER
QUESTION 1
1.1 Assist Darwin with his staffing problem by explaining which HR functions (or processes)
need to be put in place to address the problem. In your answer you must identify at least
five (5) HR functions [5 marks] and explain how these functions (or processes) could
address Darwin’s staffing problem [5marks]. (10)
Staffing: Effective internal staffing plans, policies and procedures will promote the achievement
of both organisational and employee’s personal goals. Internal staffing which is the placement of
individuals already in the service of the organisation is based on additional information such as all
aspects of their performance since appointment, as well as skills, competencies and qualifications
obtained. This can as well solve the staffing problems especially through promotion. Also,
effective staffing can assist to retain the human resources most likely to serve the organisation’s
needs.
Training and development: Effective training and development can contribute greatly to improved
performance, as well as motivated employee behavior. It is therefore vital for every human
resource manager to be aware of the requirements for proper training and development, and to
ensure that they are constantly adhered to. Training can also enable employees to be able to do
multi tasks thereby solving the challenge associated with needing more employees to do the work.
Thereby solving the staffing problems
Performance management: Effective performance management can boost the productivity of
current employees to try and cover the gap for the staff being needed to be employed.
Compensation: fair and competitive compensation system makes potential employees from other
organisations to leave their employers and come for the upmarket boutique Hotel.
, Benefits: closely linked to compensation system benefits include company car company house
among others. These elements can act as motivational elements to retain and attract employees to
the upmarket boutique hotel. Thereby solving the staffing strategies
1.2 During your consultation with Darwin he asks whether the implementation of an effective
performance management system is the answer to his staffing problem. Answer Darwin’s
question by explaining the objectives of a performance appraisal to him [6 marks]. In your
answer you should demonstrate why the implementation of a performance management
system is the answer to his staffing problem, or not [1 mark]. (7)
Performance appraisal objectives fall into 2 categories which are evaluative and developmental
• Evaluative Objectives involves compensation decisions, staffing decisions, evaluating the
recruitment, selection and placement system
• Developmental Objectives involves developing employee skills and motivation for future
performance, giving performance feedback and well as training and development decisions
Therefore, the implementation of a performance management system is the answer to his staffing
problem because staffing decisions are covered/addressed by the evaluative objective of the
performance appraisal
1.3 Darwin is further of the opinion that the implementation of an efficient and effective
compensation system is the solution to his problem. Answer Darwin’s question [1 mark] by
explaining how a well-developed compensation system could be used to attract and retain
qualified employees [4 marks]. (5)
Efficient and effective compensation systems, are designed to serve many purposes, is to provide
fair and equitable remuneration for all employees. The human resource manager therefore has to
ensure that all employees feel that they are being paid what they are worth and that their salaries
compare favorably with others doing similar work, inside and outside the organisation. In addition,
the compensation program must be one which provides equity to the employees while allowing
the organisation to remain competitive in the marketplace.
Attracting talented employees as an objective of an effective and efficient compensation system:
When attracting talented employees, employers try to remain competitive within the labour market
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