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Summary Organizational Consultant Proposal week 5.docx Organizational Consultant Proposal BUS 370 Organizational Development City Center Hospital is in Kansas and the organization performs outpatient surgeries. The CEO, Director of Nursing, and the Human Res
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Organizational Consultant Proposal week Organizational Consultant Proposal BUS 370 Organizational Development City Center Hospital is in Kansas and the organization performs outpatient surgeries. The CEO, Director of Nursing, and the Human Resource Manager have noticed that their three main s...
organizational consultant proposal week 5docx organizational consultant proposal bus 370 organizational development city center hospital is in kansas and the organization performs outpatient sur
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Organizational Consultant Proposal
Organizational Consultant Proposal
BUS 370 Organizational Development
, Organizational Consultant Proposal
City Center Hospital is in Kansas and the organization performs outpatient
surgeries. The CEO, Director of Nursing, and the Human Resource Manager have
noticed that their three main staff departments are not getting along, which has created
low morale for the nurses. The main complaint from senior leadership is the relationship
between doctors, nurses, and unit managers. This relationship is damaging the
organization’s mission and values.
The CEO is concerned about losing valuable physicians because of the perceived
lack of leadership skills the unit managers are presenting. The unit managers are
concerned about how much stress the nurses are taking on and believe it is the
physician’s fault. The focus of the OD consultant is to develop a common focus and how
to train the team to create a unified and united team through strong leadership.
Section 1
Problem Identification
The critical problem is the lack of leadership within the hospital and the
communication between staff. This is a huge problem for the hospital and must be
addressed. While lack of communication seems like a simple solution, the staff need to be
brought together to correct the communication issues which might in turn help with the
lack of leadership the organization is facing. This is the perceived notion from the senior
leadership team. While the consultant has not formed the correct actions or research
model to use, if the leadership and communication is creating low morale within the
organization, the consultant needs to spend time with each staffing department to create a
sense of where the leadership is and where might the breakdown of communication exist.
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