Unit 3 assignment 2: Effective communication in health and social care.
Presentation
Unit 3 assignment 2: Effective communication in health and social care. p3,p4,m2,d2
91 views 0 purchase
Course
Unit 3 assignment 2: Effective communication in health and social care.
Institution
PEARSON (PEARSON)
Health and social care unit 3 learning aim B complete presentation. There is additional information and case studies written in the notes boxes at the bottom of slides. This assignment achieved distinction overall. The criteria discussed includes: p3, p4, m2, d2.
Unit 3 assignment 2: Effective communication in health and social care.
All documents for this subject (1)
Seller
Follow
CarolineMiddleton
Reviews received
Content preview
Presentation showing how to overcome
communication barriers in a variety of health and
social care settings.
2B.P3 - Describe the barriers to communication in health and social care and the
UNIT 3 effects on service users.
2B.P4 – Explain ways in which barriers to communication may be overcome and
ASSIGNMENT 2: benefits to service users of overcoming these barriers.
2B.M2 - Explain how measures have been implemented to overcome barriers to
communication, with reference to a selected case.
2B.D2 - Evaluate the effectiveness of measures taken to remove barriers to
communication, with reference to a selected case.
, • Language barriers.
• Physical barriers.
• People with impairments.
• Poor lighting, and an unsafe
environments.
• Sound levels, acoustics.
COMMUNICATION • Poor signage.
BARRIERS: • Notice boards and displays out of da
• Having to wear masks or face
coverings.
• Staff who are poor communicators,
examples of poor communication fro
staff members include rudeness,
aggression, and an overall lack of ca
,INDIVIDUALS WITH IMPAIRMENTS AND DISABILITIES INresidents
Nursing home NURSING with hearing impairments will need to
language and other forms of communication in the deaf comm
HOMES Makaton and the deaf blind manual alphabet also known as fin
Communication is very difficult for individuals with able to communicate effectively with others. It is important fo
visual or hearing impairments. Most elders in nursing to know what way residents feel comfortable communicating,
some people prefer to use sign language whilst others prefer u
homes with these disabilities usually have existing communicate. Knowing this is important because you can mak
ways of overcoming the barriers. feel more comfortable when talking to you and this will help th
Nursing home residents with hearing impairments easily and make them feel safer and more comfortable. When
overcome these issues by using the following members they should be allowed to text when they cannot he
them feel more comfortable and understand what is being sai
communication aids. This will reduce the chance of them getting stressed and frust
• Sign language to communicate with other residents therefore make them feel more at home and safe. Visual aids
and service providers. on televisions are a good way to make visually impaired elder
nursing homes understand what they are watching which wou
• Text messaging to communicate with family their intellectual, emotional and social development because
member when they cannot hear. more, feel less left out as they are able to understand what is
everyone else and be able to socialise with others around them
• Visual aids such as turning subtitles on when what they see on television. All nursing homes must allow ind
watching TV. hearing impairments to have hearing dogs. Hearing dogs prov
• Listening dogs. awareness at home and increased awareness when out in pub
positively affect their owners emotional development by provi
• Technical aids such as increased amplification on companionship, helping ease anxiety sometimes experienced
devices. situations and reducing their owners feeling of isolation which
people with hearing loss. Technical aids such as increased am
Nursing home residents with hearing impairments phones are used in nursing homes for service users with heari
overcome these barriers by using the following be able to hear more clearly.
communication aids.
Nursing home residents with visual impairments may use a gu
• Guide dogs. dogs provide protection and companionship to their owners an
• Braille. trained to help their owners walk around safely and communic
nursing home and all health and social care settings must allo
• Technical aids such as increased magnification and their homes. Most nursing homes use braille to allow visually i
braille display on devices. to communicate efficiently with others. In nursing homes and
settings braille is used on lift buttons to allow blind or visually
• Deaf blind alphabet. user to be more independent which will positively affect their
Technical aids such as increased magnification and braille disp
used in nursing homes to allow the service users with visual im
more clearly and feel less isolated. In nursing homes and othe
settings the deaf blind alphabet aka finger spelling is used as
, CASE STUDY 1:
Amber is a 60-year-old resident, at a nursing home, who is completely blind. She needs daily
support and has no independence. She has a guide dog who helps her with most things and
provides her with companionship and protection but she has to ask service providers and others
to help her use the lift because she is unable to see which floor she is going to. This frustrates
Amber because sometimes there is no one there to help her and she often does it herself and
gets lost which really stresses her out. The service providers saw her struggle and decided to get a
braille system on all of the lifts, this was all visually impaired and blind people including Amber
were able to use the lifts, this made her happier and more independent because she did not have
to rely on others and could do it herself, she felt safe and secure. According to Maslow’s hierarchy
of needs once her basic needs were being met she was able to open up more to making new
friends and that made her feel more socially included and raised her self esteem which allowed
her to feel fulfilled and happy with herself. She tried harder to be more independent instead on
relying on others and this positively affected her emotional development.
CASE STUDY 2:
Kyle is a 60-year-old resident, at a nursing home, who is completely deaf. At
the centre, the service providers and other residents communicate with Kyle
using sign language which he is comfortable in and this makes him feel more
socially included. He has a listening dog who he loves. The listening dog
provides Kyle with companionship, helps ease his anxiety and reduced his
feeling of loneliness which is good for his emotional and social development.
The listening dogs acts as Kyles ears and he can see form its reaction and
what way it facing that something is going on or someone is calling him. The
service providers care to his basic needs and allow him to feel safe and
secure. The TV subtitles are always on so he never feels left out and is able to
watch the same thing as others which positively affects his social and
emotional development. He is able to make new friends because all his basic
needs are being met which allows him to feel more confident in himself and
safe. His self esteem rises and he feels happier.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller CarolineMiddleton. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $10.95. You're not tied to anything after your purchase.
