Exam (elaborations)
Smart Organisation (SMOR) exams
- Course
- Institution
Herewith my SMOR exam of year 2. () I got a 6.7.
[Show more]
Seller
Follow
182266
Reviews received
Content preview
ITM-RH-3FOR ASSIGNMENT 1 & 2: TOTAL 45 minutes
ASSIGNMENT 1 - THEORY QUESTIONS (20 points: 4 points per question)
Below you to answer briefly the 5 theory questions in the appropriate text boxes.
Make sure your answer fits in the text box. Save your document regularly under your
last name and id code, for example Jansen187635.
1. What is “lean” as business strategy?
Lean is a business strategy and above all a way of working in which everything and everyone in
the company focusses on creating value for the customer in all processes.
2. Describe what use visualization of a process with a swim lane has.
This is a flowchart that visually distinguishes duties and responsibilities from one
another and it shows sub-processes. You can see the process from beginning to
end with the different steps.
3. Measuring business processes is seen as an important part of process
management.
What use does it have for managers?
By measuring the processes elements the managers can make sure to perform
better than the competitors. So it is a comparing strategy.
, ITM-RH-3
4. Describe in your own words what a Pareto analysis is.
The pareto technique is about the 80/20 rule. It is about the idea that by doing
20% of the work you have 80% of the benefit of the job.
5. Describe in your own words what a Fishbone-analysis is.
A tool which visualizes the categorized causes of a problem in order to identify
where the problem comes from. (To see where the origin lays)
When ready with these 5 questions continue with assignment 2 on the next page!
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller 182266. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $3.20. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
55628 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now