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Operations Management Samenvatting Bedrijfskunde Hogeschool van Amsterdam
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Dit is een samenvatting voor het van Operational Management op de hogeschool van Amsterdam Jaar 1
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- Operations management: managen van resourches, je zet middelen op een bepaalde manierin die te maken hebben met de productie en levering van producten, goederen en diensten.
- Taken van de operations manager: performance doelstellingen opstellen, operations
strategie vormgeven (richtlijn), producten en diensten ontwikkelen, processen ontwerpen
en planning en controle
- Met als doel operationeel excelleren en continu verbeteren
- ITO-model
Operations performance om een bedrijf te kunnen oprichten
1. 3p’s maatschappelijk niveau
- Planet
- Profit
- People
2. Strategisch niveau
- Learning
- Risk
- Capital
- Cost
- Revenue -> opbrengsten
3. 5 po’s -> performance objectives -> operational niveau -> vertaling van de 5 po’s is dus de
kpi’s doelstellingen -> toets
- Kwaliteit
- Snelheid
- Betrouwbaarheid
- Flexibiliteit
- Kosten
4v’s -> toets
- Variety : verscheidenheid in processen, meer de flexibiliteit verschil in proces
- Volume
- Variation demand -> jaarlijkse groei is .. er zit verschil in bv in december want dan zijn er
meer orders
- Visibility = zichtbaarheid vb het volgen met track & trace, contact met de klant
Warung spang makandra -> toets
Radicale innovatie: is de ontwikkeling van nieuwe technologieën die bepaalde sectoren veranderen,
die andere producten of iets onnodig maakt.
- Lange ontwikkeltijd
- Veel geld voor ontwikkeling en op de markt komen
- Hoog risico
Incrementele innovatie: het veranderen van een bestaand product, verbeteren of goedkoper maken
- Kortere ontwikkeltijd
- Bestaande markt
- Laag risico
S curve
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