100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
Lecture 4 Notes International Classroom I - Human Resource Management Service Management, ISBN: 9780273732037 CA$4.56   Add to cart
Quickly navigate to
Preview
  2.  
  3. Haagse Hogeschool (HHS)
  4.  
  5. International Classroom I - Human Resource Management

Class notes

Lecture 4 Notes International Classroom I - Human Resource Management Service Management, ISBN: 9780273732037
 1 view  0 purchase
  • Course
  • International Classroom I - Human Resource Management
  • Institution
  • Haagse Hogeschool (HHS)
  • Book
  • Service Management

Lecture 4 notes International Classroom l - Human Resource Management - Service Management Lecture 4: Performance scan H6 p. 184-203 H15 p. 462-469

Preview 2 out of 5  pages

Document information

  • February 7, 2022
  • 5
  • 2018/2019
  • Class notes
  • ?
  • College 4

Subjects

  • aantekeningen
  • college 4
  • performance scan
  • service management
  • h15
  • human resource management
  • international classroom
  • h6

Connected book

book image

Book Title:

Author(s):

  • Edition:
  • ISBN:
  • Edition:

More summaries for

  • College 3 aantekeningen - H5 & H11 - International Classroom I - Service Management - ISBN: 9780273732037
  • College 2 aantekeningen - H17 -International Classroom I - Service Management - ISBN: 9780273732037
  • College 1 aantekeningen - H16 - International Classroom I - Service Management ISBN: 9780273732037
All for this textbook (19)

Written for

  • Haagse Hogeschool (HHS)
  • Facility Management
  • International Classroom I - Human Resource Management
All documents for this subject (7)

Seller

avatar-seller
esmeekoops98

Reviews received

Content preview

Human resource management
Lecture 4: Performance scan H6 (p. 184 – 203) + H15 (p. 462 – 469)
25 september 2018

Sustainable HR for FM
Why do we have to need to know about?
- Fmer needs to work with people. If your employees are happy then your customers will be
happy too.

Strategy = question 1
- How to put HR policies in your company strategy

How do you keep your employees engage?
Employee engagement
= When employees are connected to, satisfied with, and enthusiastic about their jobs
Highly engaged employees are passionate about and deeply connected to their work. Disengaged
employees have essentially “checked out” and don’t care. They show up for work, but have no
energy or passion for it.

Holistic model




Green perspective: How to make an green HR perspective?
Green business are: (functions)
- Socially and environmentally
- Care for their workers
- Protect their customers and clients
- Improve their communities

Green businesses are: (objectives)
- Enhances environmental quality
- Economic benefits
- The minimization of waste
- The creation of jobs
- Diversity of gender, race, geographic and age social and environmental benefits
- Provides family-supporting wages and benefits, with safe working conditions
- Provides access to training and a clear career track

, For example: The cobaltmijn in Kolwezi
Hoe kan je duurzaam HR toepassen op de cobaltmijn?
- Veiligheid op de werkplek
- Salaris
- Werkkleding
- Zorg niet alleen voor je eigen arbeidsomstandigheden maar ook naar de
arbeidsomstandigheden waar je facilitair inkoopt.

Green management
= An enterprise that has minimal negative impact on the global or local environment, community,
society or economy.
- Until the late 1960s, few people (and organizations) paid attention to the environmental
consequences of their decisions and actions. However, a number of environmental disasters
brought a new spirit of environmentalism to individuals, groups, and organizations.
Increasingly, managers have begun to consider the impact of their organization on the
natural environment, which we call green management.
Connect green management with the 5 P’s model!!!!

Green management = Sustainable management !!!!!!!!!!!!

WEET HET VERSCHIL TUSSEN PERSONNAL MANAGEMENT EN EMPLOYEE WELFARE:
- Je kan je niet alleen storten op employee welfare (individueel). Bijv door iedereen super veel
salaris te geven dan ga je failliet. Personnal management en employee welfare moeten in
balans zijn = dan werk je naar sustainable HR (Dit moet je kunnen toepassen op een bedrijf,
hoe ga je dit doen)
- Hoe kan je bijv. bij nachtshiften de arbeidsomstandigheden verbeteren als FM’er:
o Hoger salaris
o Kortere shifts, denk na over roosters
o Reistijd van woon naar werk
o Werk verlichten door automatisering
o Eten, warme maaltijd
- Hoe kan je bijv. bij schoonmakers van Prorail door bijv. een aanrijding met de trein
verbeteren als FM’er:
o Opvanging van de medewerkers (mentaal)
o Training/opleiding
o Equipment (middelen voor uitvoering, kleding)
Duurzaam HR zit in de HR zodanig na te denken over de arbeidsomstandigheden (salaris, veiligheid,
training, etische vraagstukken), en als het
personeel niet functioneert dan heeft dat
effect op je hele bedrijf en gaat het bedrijf
wel failliet.



Je moet dit uit kunnen leggen!!

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller esmeekoops98. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for CA$4.56. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

80467 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
CA$4.56
  • (0)
  Add to cart