100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
Human Resources Management in Canada 15th Canadian Edition By Gary Dessler , Nita Chhinzer|All Chapters, Latest-2023/2024| CA$22.86
Add to cart
Quickly navigate to
Preview
  2.  
  3. Nursing
  4.  
  5. Nursing

Exam (elaborations)

Human Resources Management in Canada 15th Canadian Edition By Gary Dessler , Nita Chhinzer|All Chapters, Latest-2023/2024|
 23 views  0 purchase
  • Course
  • Nursing
  • Institution
  • Nursing
  • Book
  • Management of Human Resources

Human Resources Management in Canada 15th Canadian Edition By Gary Dessler , Nita Chhinzer|All Chapters, Latest-2023/2024|

Preview 4 out of 344  pages

Document information

  • December 19, 2023
  • 344
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers

Subjects

  • human resources management in canada 15th canadian

Connected book

book image

Book Title:

Author(s):

  • Edition:
  • ISBN:
  • Edition:

More summaries for

  • Test Bank For Management of Human Resources The Essentials, 5th Edition by Gary Dessler, Nita Chhinzer, Gary L. Gannon Chapter 1-13
  • Solution Manual For Management of Human Resources The Essentials, 5th Edition by Gary Dessler, Nita Chhinzer, Gary L. Gannon
All for this textbook (3)

Written for

  • Nursing
All documents for this subject (42295)

Seller

avatar-seller
NURSINGTESTSBANK

Reviews received

Content preview

Test Bank
Human Resources Management
in Canada
15th Canadian Edition
By
Gary Dessler , Nita Chhinzer

,Exam

Name___________________________________


MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.

1) Human resources management refers to: 1)
A) all managerial activities.
B) concepts and techniques used in leading people at work.
C) concepts and techniques for organizing work activities.
D) management techniques for controlling people at work.
E) the management of people in organizations.

2) The knowledge, education, training, skills, and expertise of a firmʹs workers is known as: 2)
A) physical capital.
B) managementʹs philosophy.
C) production capital.
D) human capital.
E) cultural diversity.

3) Human resources practices that support strategy include: 3)
A) performance management.
B) rewards practices.
C) staffing practices.
D) policies and procedures.
E) production scheduling.

4) A company utilizes a system to measure the impact of Human Resources which balances 4)
measures relating to financial results, customers, internal business processes and human capital
management. This system is knows as the:
A) HRIS.
B) Human Capital Index.
C) balanced strategy.
D) balanced scorecard.
E) none of the above.

5) You have been tasked with building employee engagement at the firm you work for. Strategic 5)
human resources initiatives you would consider implementing include:
A) employee recognition programs.
B) employee recognition programs and management development programs.
C) job design indicators.
D) diversity programs.
E) employee relations activity.

6) HR department staff members are traditionally involved in key operational responsibilities. Which 6)
of the following is an operational responsibility?
A) setting goals and objectives
B) interpreting human right laws
C) collecting metrics
D) analyzing metrics
E) interpreting health and safety legislation


1

, 7) Being completely familiar with employment legislation, HR policies and procedures, collective 7)
agreements, and the outcome of recent arbitration hearings and court decisions is most closely
related with which of the following HR activities?
A) serving as a consultant
B) formulating policies and procedures
C) offering advice
D) providing services
E) serving as a change agent

8) The practice of contracting with outside vendors to handle specified functions on a permanent 8)
basis is known as
A) contract administration.
B) payroll and benefits administration.
C) hiring temporary employees.
D) outsourcing.
E) labour-management relations.

9) The companyʹs plan for how it will balance its internal strengths and weaknesses with external 9)
opportunities and threats in order to maintain competitive advantage is known as
A) environmental scanning.
B) HR strategy.
C) policies and procedures.
D) strategy.
E) none of the above.

10) Rita is the HR Director of a manufacturing company. She recently undertook research to identify 10)
competitor compensation and incentive plans, information about pending legislative changes and
availability of talent in the labour market for the upcoming strategic planning meeting. Rita was
conducting:
A) environmental scanning.
B) an external market survey.
C) an employee engagement survey.
D) an envrionmental study.
E) an external opportunities/threats study.

11) The HR manager of Smith & Yu company was heavily involved in a downsizing exercise of the 11)
companyʹs sales force due to an economic downturn. He was also involved in arranging for
outplacement services and employee retention programs as well as restructuring of the business
following the downsizing. This is an example of HRʹs role in:
A) environmental scanning and executing strategy.
B) environmental scanning.
C) executing strategy.
D) operational activities.
E) formulating strategy.




2

, 12) The core values, beliefs, and assumptions that are widely shared by members of an organization 12)
are known as:
A) organizational climate.
B) organizational culture.
C) the pervading atmosphere.
D) the mission statement.
E) the strategic plan.

13) As the HR consultant of a newly formed company, Arun has planned a presentation for the line 13)
managers on organizational culture and the purpose it serves. Which of the following points would
Arun have included in his presentation?
A) increasing training levels
B) fostering employee loyalty and commitment and providing employees with a sense of
direction
C) fostering employee loyalty and commitment
D) succession planning
E) creating a worldlier atmosphere

14) The prevailing atmosphere or ʹʹinternal weatherʺ that exists in an organization and its impact on 14)
employees is
A) organizational climate.
B) the need for performance appraisals.
C) the need for a corporate culture.
D) a myth about organizations.
E) the importance of having a mission statement.

15) Revlex Inc. has decided to allow its front line workers to make decisions regarding the ordering of 15)
certain supplies that were formerly made by managers. This initiative is an example of:
A) job restructuring.
B) employee empowerment.
C) management development.
D) a change in organizational climate.
E) workplace incentives.

16) Joe Brown was hired by a manufacturing firm as a supervisor. During his first few weeks as a 16)
supervisor he realised that employees who report to him expect a lot of direction from him and
expect all of the decision making to be done by him. Joe Brown decided to train his employees to
take on additional responsibilities and make decisions within a specific scope. Joe Brown is:
A) empowering his staff.
B) embracing his staff.
C) outsourcing his staff.
D) reducing his staff.
E) none of the above.

17) Economic downturns are generally associated with: 17)
A) high turnover.
B) lower unemployment rates.
C) more competition for qualified employees.
D) an overwhelming number of job applicants for vacancies.
E) skills shortages.



3

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller NURSINGTESTSBANK. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for CA$22.86. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

56326 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
CA$22.86
  • (0)
Add to cart
Added