Exam (elaborations)

Comprehensive Test Resource for Operations Management: Sustainability and Supply Chain Management 12th Edition by Jay Heizer, Barry Render & Chuck Munson - Updated Edition with Full Coverage of All Chapters (1-17)

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Course
SCM 404

Institution
University Of Sudbury ( )

Book
Operations Management

Test Bank for Operations Management: Sustainability and Supply Chain Management 12th Edition by Jay Heizer, Barry Render & Chuck Munson - Complete, Elaborated and Latest Test Bank. ALL Chapters (1-17) Included and Updated #OperationsManagement #Sustainability #SupplyChainManagement #JayHeizer...

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Uploaded on May 5, 2024
Number of pages 957
Written in 2023/2024
Type Exam (elaborations)
Contains Questions & answers

process strategy inve
operations management sustainability
supply chain management jay heizer barry render
chuck munson productivity global operations
project management forecasting quality management

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, W.Docs TB-Operations Management, 12e (Heizer/Render/Munson)

Operations Management, 12e (Heizer/Render/Munson)
Chapter 1 Operations and Productivity

Section 1 What is Operations Management?

1) Some of the operations-related activities of Hard Rock Café include designing meals and analyzing
them for ingredient cost and labor requirements.
Answer: TRUE
Diff: 1
Key Term: Operations management
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization

2) Because Hard Rock Cafés are themed restaurants, operations managers focus their layout design
efforts on attractiveness while paying little attention to efficiency.
Answer: FALSE
Diff: 1
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization

3) All organizations, including service firms such as banks and hospitals, have a production function.
Answer: TRUE
Diff: 2
Key Term: Production
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization

4) Operations management is the set of activities that creates value in the form of goods and services by
transforming inputs into outputs.
Answer: TRUE
Diff: 1
Key Term: Operations management
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization

5) An example of a "hidden" production function is the transfer of funds between accounts at a bank.
Answer: TRUE
Diff: 2
Key Term: Production
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization

1
2017 Pearson.

, W.Docs TB-Operations Management, 12e (Heizer/Render/Munson)

6) At Hard Rock Café, tasks that reflect operations or operations management include:
A) designing efficient layouts.
B) providing meals.
C) receiving ingredients.
D) preparing effective employee schedules.
E) all of the above.
Answer: E
Diff: 1
Key Term: Operations management
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization

7) An operations task performed at Hard Rock Café is:
A) borrowing funds to build a new restaurant.
B) advertising changes in the restaurant menu.
C) calculating restaurant profit and loss.
D) preparing employee schedules.
E) all of the above.
Answer: D
Diff: 2
Key Term: Operations management
AACSB: Reflective thinking
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization

8) Operations management is applicable:
A) mostly to the service sector.
B) to services exclusively.
C) mostly to the manufacturing sector.
D) to all firms, whether manufacturing or service.
E) to the manufacturing sector exclusively.
Answer: D
Diff: 2
Key Term: Operations management
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization

9) ________ is the set of activities that creates value in the form of goods and services by transforming
inputs into outputs.
Answer: Operations management
Diff: 1
Key Term: Operations management
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization

2
2017 Pearson.

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Exam (elaborations)

Comprehensive Test Resource for Operations Management: Sustainability and Supply Chain Management 12th Edition by Jay Heizer, Barry Render & Chuck Munson - Updated Edition with Full Coverage of All Chapters (1-17)

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