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Spirit Airlines Lesson 8 Denied Boarding 2019 Questions & answers with Complete solutions | Latest edition CA$14.67   Add to cart

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Spirit Airlines Lesson 8 Denied Boarding 2019 Questions & answers with Complete solutions | Latest edition

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Spirit Airlines Lesson 8 Denied Boarding 2019 Questions & answers with Complete solutions | Latest edition

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  • July 2, 2024
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  • 2023/2024
  • Exam (elaborations)
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EXAMQA
Spirit Airlines Lesson 8: Denied Boarding
2019
What does DBC stand for? - CORRECT ANSWER-denied boarding
compensation

what are two types of denied boarding? - CORRECT ANSWER-voluntary
involuntary

What do we do anytime a volunteer is not needed? - CORRECT
ANSWER-1.advise them seat is not needed
2.thank them (guest)
3.advise ramp

When a flight is oversold what must the GSA do? - CORRECT ANSWER-make
continuous announcements

What does DBT stand for? - CORRECT ANSWER-denied boarding tool

Denied boarding tool displays what types of compensation that have been
awarded? - CORRECT ANSWER-1.Reaccomodation
2.vouchers
3.amenities

What is fares? - CORRECT ANSWER-fare paid plus taxes and fees

How do we determine an involuntary guest? - CORRECT ANSWER-by sequence
number (last to check-in)

We NEVER deny boarding to who? - CORRECT ANSWER-1.minors
2.disabilities (Deaf,WCHR,ESAA,SRVA)

Guest with spirit miles in an involuntary situation, what do we do? - CORRECT
ANSWER-1.give miles back
2.for fares associated with just look up a random PNR

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