Exam (elaborations)
MNO2602 ASSIGNMENT 2 SEMESTER 2 2024 Which of the following determinants of service quality is related to trustworthiness, believability, honesty and having the customer's best interests at heart? Select one: 1. Reliability 2. Credibility 3. Responsive
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MNO2602 ASSIGNMENT 2 SEMESTER 2 2024 Which of the following determinants of service quality is related to trustworthiness, believability, honesty and having the customer's best interests at heart? Select one: 1. Reliability 2. Credibility 3. Responsiveness 4. Competence 5. Courtesy
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