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CO2401 Software Development Lecture 19 Notes

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This document contains comprehensive notes from Lecture 19 of the CO2401 course on Software Development, focusing on User Interface (UI) Evaluation. This lecture provides an in-depth exploration of methods and techniques used to assess the effectiveness, efficiency, and user satisfaction of softwar...

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  • August 22, 2024
  • 4
  • 2023/2024
  • Class notes
  • Muhammad alhassan
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CO2401: Software Development
Lecture 19


Introduction to User Interface Evaluation
1. Purpose of UI Evaluation:
o UI Evaluation is crucial for assessing the effectiveness, efficiency,
and satisfaction with which users can achieve their goals using a
user interface.
o Main Goals:

 Identify usability problems in the design.
 Measure the performance of users in completing tasks.
 Gather feedback to improve user experience.
Heuristic Evaluation
1. Definition:
o Heuristic Evaluation: A method for identifying usability problems
in a user interface by comparing it against established heuristics
(rules of thumb).
o Origin: Proposed by Jakob Nielsen, known as Nielsen’s Heuristics.

o Process:

 A group of experts independently reviews the interface,
identifies problems, and then consolidates their findings.
2. Evaluation Process:
o Multiple Evaluators (3 to 5):

 Each evaluator uses heuristics to examine the interface.
 Typically involves two passes: one to familiarize with the
interface and another to identify issues.
o Reporting:

 Problems are recorded in relation to a specific heuristic.
 Evaluators assign severity ratings to problems based on their
impact on the user.

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