This is P1 from OCR Unit 1 - Building positive relationships in health and social care. This piece of coursework is a pass (which is the highest possible mark)
The social, child and health care environments encompass a wide range of different working
relationships, and each of these relationships will require a unique approach for the relationship to
flourish into an effective relationship. Effective Relationships are the key to providing care that is fit
for its purpose and addresses the needs of the service user. For example, you need to filter how you
approach, speak and your body language depending on the setting and the person you are talking to
providing a good person-centred approach because if you are talking to a service user with a hearing
impediment the same way you would talk to your work colleague this may complicate or damage
the building of the relationship which may lead to ineffective care. It is important to encourage good
relationships between professionals in health, social care or child care settings and to those who use
the services. It is important to encourage good relationships between professionals in health, social
care or child care settings and to those who use the services.
Health and Social care settings
Today I will be talking about the relationships in a health and social care setting of my choice. The
two settings setting’s I chose were a dentist and an independent living worker. A health setting is a
broad array of services and places where health care is practiced. A social care setting is a broad
array of services (that does not class as a health care setting) that provide care, social and emotional
support for any individual.
Dentist
1. The first relationship you can find within a health, social and child care setting is the
relationship between the professional and the service user. I am going to be exploring this
relationship by talking about how this relationship applies when you are working or using a
dentistry. My first setting, a dentistry, is a health care service. “A dentistry is a service full of
trained and qualified people who specify in treating diseases and other conditions that affect
the teeth and gums”. Some professionals that work in this service are: dentist, receptionist,
dental hygienist and dental nurse. By using examples, I will explore the different types of
relationships.
2. The relationship between the professional and the service user is the base for all future care
therefore the most important. For example, in a dentistry, a dentist would need to work
with a service user i.e. if a service user is having Problems with tooth ache, the dentist will
discuss the symptoms they are having in order to make a diagnosis to see what’s causing the
tooth ache. It’s important that the dentist takes time to listen and also consider the
information from the service user to ensure that the service feel valued and listened to. This
is to ensure that the dentist builds an effective relationship with the service user. If the
dentists fail to build an effective relationship with the service user, then there will be
barriers between the two likely resulting in the service user feel uncomfortable when they
are going to the dentists. An example of barrier that could prevent an effective relationship
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