1. Effective managers continually try to improve the performance of their companies.
TRUE
Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 01-01 Describe what management is; what managers do; and how managers use resources to achieve organizational
goals.
Topic: 01-01 What Is Management?
2. The social economy is made up of social enterprises, social ventures, and social purpose
businesses.
TRUE
Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 01-01 Describe what management is; what managers do; and how managers use resources to achieve organizational
goals.
Topic: 01-01 What Is Management?
3. Management is the planning, organizing, leading, and controlling of resources to achieve
goals effectively and efficiently.
TRUE
Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 01-01 Describe what management is; what managers do; and how managers use resources to achieve organizational
goals.
Topic: 01-01 What Is Management?
1-1
,Chapter 01 - Managers and Managing
4. Canada's nonprofit and voluntary sector is the second largest in the world.
TRUE
Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 01-01 Describe what management is; what managers do; and how managers use resources to achieve organizational
goals.
Topic: 01-01 What Is Management?
5. Blended value refers to the convergence of corporate profits with profits from charitable
organizations.
FALSE
Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 01-01 Describe what management is; what managers do; and how managers use resources to achieve organizational
goals.
Topic: 01-01 What Is Management?
6. One of the most important goals of organizations is to provide goods and services that
customers value.
TRUE
Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 01-01 Describe what management is; what managers do; and how managers use resources to achieve organizational
goals.
Topic: 01-02 Achieving High Performance: A Manager's Goal
7. A measure of how efficiently and effectively a manager uses resources to achieve a goal or
satisfy customers is known as organizational performance.
TRUE
Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 01-01 Describe what management is; what managers do; and how managers use resources to achieve organizational
goals.
Topic: 01-02 Achieving High Performance: A Manager's Goal
1-2
, Chapter 01 - Managers and Managing
8. The result of low efficiency and high effectiveness might be a product that customers want,
but is too expensive for them to buy.
TRUE
Accessibility: Keyboard Navigation
Difficulty: Hard
Learning Objective: 01-01 Describe what management is; what managers do; and how managers use resources to achieve organizational
goals.
Topic: 01-02 Achieving High Performance: A Manager's Goal
9. An example of high efficiency and high effectiveness is when a manager produces a high-
quality product that customers do not want to buy.
FALSE
Accessibility: Keyboard Navigation
Difficulty: Hard
Learning Objective: 01-01 Describe what management is; what managers do; and how managers use resources to achieve organizational
goals.
Topic: 01-02 Achieving High Performance: A Manager's Goal
10. An example of high effectiveness and low efficiency is when a manager produces a
product that customers want at a quality and price that they can afford.
FALSE
Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 01-01 Describe what management is; what managers do; and how managers use resources to achieve organizational
goals.
Topic: 01-02 Achieving High Performance: A Manager's Goal
11. Organizations are efficient when managers minimize the amount of input resources (such
as labour, raw materials, and component parts needed to produce a given output of goods or
services).
TRUE
Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 01-01 Describe what management is; what managers do; and how managers use resources to achieve organizational
goals.
Topic: 01-02 Achieving High Performance: A Manager's Goal
1-3
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