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Administration And Management In Criminal Justice 2nd Edition By Jennifer M. - Test Bank Chapter (1 to 16)
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Administration And Management in CriminalJustice 2nd Edition by Jennifer M. - Test Bank
Chapter (1 to 16)
,Content: _
Chapter 1: Defining Management and Organization
Chapter 2: Open Versus Closed Systems
Chapter 3 Service Quality Approach
Chapter 4 Environmental Influences
Chapter 5 Conflict, Power, and Ethical Issues
Chapter 6 Motivation
Chapter 7 Leadership
Chapter 8 Communication
Chapter 9 Police Administration
Chapter 10 Courts
Chapter 11 Probation and Parole
Chapter 12 Prisons, Jails, and Detention Centers
Chapter 13 Security Management
Chapter 14 Measuring Organizational Effectiveness & Service Quality
, Chapter 1:
Defining Management and Organization
Test Bank
Multiple Choice (25)
1. If management is defined as maximizing organizational productivity through employee
selection and training and task planning, then it is defined consistent with _________.
*a. Scientific management
b. Administrative management
c. Bureaucratic management
d. Human relations theory
Answer location: (Defining Management) p. 3
Question Type: MC
2. _________ is an ongoing process of getting things done through a variety of people with
the least amount of effort, expense, and waste, resulting in the achievement of
organizational goals. a. Organization
b. Leadership
*c. Management
d. Strategy
Answer location: (Defining Management) p. 3
Question Type: MC
3. Prosecutors represent the state in criminal cases against accused offenders.
According to Blau and Scott’s categories of organizational beneficiaries, the
beneficiary of the prosecutor’s office is best considered the _________. a.
Owner/manager
b. Rank and file/member
c. Client
*d. Commonwealth
Answer location: (Identifying an Organization) p. 4
Question Type: MC
4. The _________of an organization is/are considered its priorities. a. Vision
b. Mission
*c. Values
, d. Strategic goals
Answer location: (Identifying an Organization) p. 4
Question Type: MC
5. A centralized organization is characterized by which of the following?
a. Lower-level staff make decisions
b. Delegation of authority
*c. Managers making most key decisions
d. Few levels of authority between the top managers and the line staff at the
bottom
Answer location: (Identifying an Organization) p. 6
Question Type: MC
6. Which of the following is not a characteristic of a probation office with an informal
organizational structure?
a. Decentralized
b. Loosely connected structures
c. Horizontal rather than vertical structure*d. Clearly defined and rigid chain of
command
Answer location: (Identifying an Organization) p. 7
Question Type: MC
7. Which of the following is not a part of the systems view of organizations? a. Inputs *b.
Profit
c. Outputs
d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
8. A prison admits new inmates, incarcerates and attempts to rehabilitate them, and, at
the end of their sentences, releases them back into the community. According to the
systems view of organization, the housing and rehabilitating of inmates before release
can best be viewed as one of the prison’s _________. a. Inputs
b. Outputs*c. Processes d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
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