Stage 4: System Recommendation and Final BA&SR Report
IFSM 300 6383
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Introduction
Maryland Technology Consultants (MTC) is a consulting firm that uses tried-and-
true IT and management approaches to help clients achieve measurable results. MTC is a
successful IT consulting firm with 450 personnel that was initiated in May 2008 and is
based in Baltimore, Maryland. MTC is known for its excellent business approach, and it
attempts to go above and above.
To be successful in the competitive IT sector, MTC will continue to go above and
beyond in hiring well-qualified individuals to provide the best for their clients. Prior to
recruiting and the interview process, however, one must assess the company to find or
explain changes to the overall hiring system and credentialing processes, as well as the
total development cost. Effective additions to technology services, enhanced safety of
personal client data/information, and streamlining a more efficient hiring process to meet
time-sensitive deadlines are all on the horizon.
I: Strategic use of Technology
A. Business Strategy: MTC has 450 highly skilled employees, but with two major
contracts on the horizon, management estimates that 75 new IT consultants will be
needed in a short period of time to meet this rapid business growth. To achieve this
short-term goal, an improvement on the current manual hiring process is crucial. This
will be done my integrating a new software that is not only compatible with MTC’s
current process but will enhance upon it. It is understood that due to the competitive
nature of IT consulting, MTC will be planning to hire internationally for on-site
, 3
locations. The new, cost efficient, automated hiring software will be globally
competent while streamlining the current hiring processes to ensure we onboard the
top talent within the IT field.
B. Competitive Advantage: Maryland Technology Consultants Inc has diversified
its IT-related services to meet the varied consumer choice. The company provides
consultants on-site to work with clients, thereby helping to meet unique client needs.
The company’s workforce comprises highly talented, quality employees. Competition
from small, midsized, and larger companies characterize the IT consulting market.
These include big companies such as Science Applications International Corporation
(SAIC), Booz Allen Hamilton (BAH), and Hewlett-Packard (HP). The numerous
smaller competitors have established customer bases, market niches, and varied skill
sets that make them formidable. Improving the hiring process increases the
competitive advantage of an organization by enabling it to attract the best talent,
retain high-quality talent, increase employee motivation, enhance job satisfaction, and
maintain a workforce that aligns with the strategic goals of the organization (Quirk,
2020).
C. Strategic Objectives: Strategic direction refers to the formulation of plans to
reach goals and vision. "The strategic direction allows the company management to
communicate the significance of employee’s contributions" (Hitt et al, 2016). MTC’s
strategic direction aims to attain strategic positioning by leveraging its core
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