Systems, Roles, and Development Methodologies, 8e (Kendall/Kendall)
Chapter 1 Systems, Roles, and Development Methodologies
1.1 Multiple Choice
1) Which of these systems processes large amounts of data for routine transactions?
A) transaction processing systems
B) decision support systems
C) expert systems
D) management information systems
Answer: A
Diff: 1 Page Ref: 2
2) Which of these is the most personalized?
A) transaction processing systems
B) decision support systems
C) expert systems
D) management information systems
Answer: B
Diff: 2 Page Ref: 3
3) Which of these systems allows management to think about strategic problems?
A) transaction processing systems
B) strategic support system
C) executive support systems
D) management information systems
Answer: C
Diff: 1 Page Ref: 4
4) Which of these is NOT a benefit to mounting or improving an application on the Web?
A) Increasing user awareness of the availability of a service, product, industry, person, or
group.
B) Improving the usefulness and usability of the interface design.
C) Creating a system that can extend globally rather than remain local, thus reaching
people in
remote locations without worry of the time zone in which they are located.
D) Limiting user access to standard business hours only.
Answer: D
Diff: 1 Page Ref: 4-5
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5) Which of these software packages are NOT open source software (OSS)?
A) Microsoft Windows Vista
B) Mozilla Firefox web browser
C) Apache web server
D) a Linux operating system
Answer: A
Diff: 1 Page Ref: 5
6) Which of these characteristics is most important to a systems analyst?
A) communicator
B) problem solver
C) programmer
D) project manager
Answer: B
Diff: 2 Page Ref: 8
7) Which of these statements concerning the systems development life cycle is true?
A) Designing the system is the first step in the SDLC.
B) No phase can occur until the previous phase is completed.
C) Although each phase is presented discretely, it is never accomplished as a separate
step.
D) There is widespread agreement that the SDLC is composed of seven phases.
Answer: C
Diff: 1 Page Ref: 8
8) During which phase of the SDLC should the analyst determine the who, what, where,
when and how of the current system?
A) Determining Human Information Requirements
B) Analyzing System Needs
C) Designing the System
D) Implementing and Evaluating the System
Answer: A
Diff: 2 Page Ref: 10
9) In which phase of the SDLC are data flow diagrams constructed?
A) Determining Human Information Requirements
B) Analyzing System Needs
C) Designing the System
D) Testing and Maintaining the System
Answer: B
Diff: 2 Page Ref: 10
10) During which phase of the SDLC would a programmer develop an FAQ (Frequently
Asked Questions)?
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A) Analyzing System Needs
B) Designing the System
C) Developing and Documenting Software
D) Implementing and Evaluating the System
Answer: C
Diff: 2 Page Ref: 11
11) During which phase of the SDLC is the analyst concerned with determining problems
within the organization?
A) Identifying Problems, Opportunities, and Objectives
B) Determining Human Information Requirements
C) Analyzing System Needs
D) Implementing and Evaluating the System
Answer: A
Diff: 1 Page Ref: 9
12) In which phase of the SDLC is the analyst most heavily involved in user training?
A) Designing the System
B) Developing and Documenting Software
C) Testing and Maintaining System
D) Implementing and Evaluating the System
Answer: D
Diff: 2 Page Ref: 11
13) System maintenance must be performed to
A) correct software errors.
B) add capabilities to the software.
C) incorporate new business requirements to the software.
D) all of the above.
Answer: D
Diff: 3 Page Ref: 12
14) Which of these is not
- an approach taken by the analyst when adopting CASE tools?
A) communicating more effectively with users
B) expediting the local area network
C) increasing productivity
D) integrating the work done during life cycle stages
Answer: B
Diff: 1 Page Ref: 14
15) An encyclopedia that is used to store all project information is called
A) a data dictionary.
B) an upper CASE tool.
C) a CASE repository.
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D) a lower CASE tool.
Answer: C
Diff: 3 Page Ref: 14
16) Which of the following is not a dimension used to categorize an open source
community?
A) Programming style
B) Environment
C) User community
D) Licensing
Answer: A
Diff: 3 Page Ref: 5
17) Which of the following is not an advantage of mounting an application on the Web?
A) It is easy to create a Web site that different cultures can relate to.
B) the possibility of 24-hour access for users
C) increasing awareness of the availability of a service, product, person, industry or
group
D) standardizing the design of the interface
Answer: A
Diff: 2 Page Ref: 4-5
18) Enterprise resource planning systems integrate
A) different cultures across the globe in an ecommerce environment.
B) legacy systems into an extranet.
C) information systems existing on different management levels.
D) resources so that capital expenditures are minimized.
Answer: C
Diff: 2 Page Ref: 5
19) Designing systems for wireless handheld devices is called
A) small scale systems.
B) wcommerce.
C) mcommerce.
D) enterprise resource planning.
Answer: C
Diff: 1 Page Ref: 5
20) When program software is distributed free with the code or computer instructions
available for anyone to modify is called
A) freeware.
B) code independent software.
C) a distributed system.
D) open source software.
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