Principles of Management Chapter 1
Agenda Setting - correct answer-Develops action priorities for accomplishing goals and
plans
Categories of Managerial Roles - correct answer-Informational, Interpersonal, and
Decisional
Cognitive intelligence - correct answer-the ability to think systematically and identify
cause-effect patterns in data and events
Conceptual Skill - correct answer-The ability to think analytically to diagnose and solve
complex problems
Controlling - correct answer-the process of measuring work performance, comparing results
to objectives, and taking corrective action as needed
Corporate Governance - correct answer-When a board of directors holds top management
accountable for organizational performance
emotional intelligence - correct answer-the ability to manage ourselves and our relationships
effectively
Human Skill - correct answer-The ability to work well with others
In a Free Agent Economy... - correct answer-People change jobs more often and many work
on independent contracts with a shifting mix of employers
Intellectual Capital - correct answer-The collective brainpower or shared knowledge of a
workforce
Leading - correct answer-the process of arousing people's enthusiasm and inspiring thier
efforts to work hard to fulfill plans and accomplish objectives
Manager - correct answer-A person who supports, activates, and is responsible for the work
of others
Middle Managers - correct answer-oversee the work of large departments or divisions
Networking - correct answer-The process of creating positive relationships with people who
can help advance agendas
Open System - correct answer-transforms resource inputs from the environment into product
outputs
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